Director of Quality

Quality Director

T E C Industrial - Kingsport, TN

The Quality Director is responsible for developing, implementing, and overseeing the company-wide quality management system (QMS) to ensure all construction projects meet regulatory, client, and internal standards. This role drives continuous improvement, risk mitigation, and compliance across all operational units, fostering a culture of quality and accountability.

Key Responsibilities:

• Strategic Leadership
• Develop and execute the corporate quality strategy aligned with business goals.
• Lead cross-functional teams to promote quality awareness and performance.
• Strong written, verbal communication and presentation skills. Must be able to convey information in a clear, focused, and concise manner.
• Demonstrated experience working as part of a team.
• Experience in planning, coordinating, and executing multiple projects simultaneously. Significant demonstrated experience and knowledge of training, developing and managing people.
• Quality Management System (QMS)
• Review and update as required, implement, and maintain QMS tailored to construction operations.
• Ensure consistent application and compliance with quality standards across all projects and regions.
• Writes, revises, and maintains Quality Manual. Provides input on staffing levels based on quality requirements.
• Maintains database of individuals, testing dates, and other relevant requirements
• Compliance & Auditing
• Oversee internal and external audits, inspections, and certifications.
• Ensure compliance with internal QMS, Client Quality requirements, codes, standards, and client specifications.
• Project Oversight
• Collaborate with project managers and site quality managers to integrate quality controls, in accordance with the QMS and site-specific requirements.
• Monitor project execution to identify and resolve quality issues proactively.
• Effectively manages employees as necessary to ensure successful performance by the department.
• Evaluates decisions related to Quality Control and Quality Assurance processes.
• Manage decisions related to sub-fabricator and third-party inspection agencies, code conformance, quality issues, and to QA/QC personnel.
• Training & Development
• Develop and deliver training programs on quality standards, procedures, and tools.
• Mentor quality managers and site personnel to build a high-performing quality team.
• Reporting & Analytics
• Establish KPIs and dashboards to track quality performance and trends.
• Report findings and recommendations to executive leadership.
• Continuous Improvement
• Lead root cause analysis and corrective/preventive action initiatives.
• Champion a proactive and collaborative overall approach in adhering to the QMS at a site level and at an overall enterprise level
• Minimum Qualifications
• AWS Certified Welding Inspector (CWI)
• A minimum of 10 years in an industrial construction craft work or quality management system.
• At least 5 years’ experience directly supporting the QA/QC function.
• Expert knowledge with testing equipment, calibration, and interpretation of testing results.
• Heavy emphasis on leadership ability and strong internal/external communications.
• Computer skills in Windows based software systems.
• Good knowledge of governmental regulatory guidelines relating to industry.
• Preparing for, representing the company during, and following up on observations after, customer audits in order to meet customer requirements and maintain customer satisfaction.
• Managing document control process in accordance with applicable standards
• Required to have and maintain a satisfactory driving record
• Knowledge of construction including material, methods, plans and specifications, associated safety requirements.
• Perform calculations using algebra, trigonometry, and geometry.
• Able and willing to work flexible schedules including weekends as required to support the project requirements.
• Work under exposure to inclement weather conditions.
• Operation of computers MS Office and other applicable programs
• Determining disposition, root cause and corrective action in case of nonconforming product or other customer issues in order to ensure customer satisfaction and minimize recurring quality problems. Manage customer concerns.
• Education and Experience
• A minimum of 10 years of Industrial Construction craft work or quality management system.
• American Society for Nondestructive Testing (ASNT) Level II certification (Visual Testing (VT), Magnetic Particle Testing (MT), Dye Penetrant Testing (PT), Radiographic Testing (RT), Ultrasonic Testing (UT)).
• ASME Certification and knowledge
• Requirements
• Arrive on time as scheduled and complete each shift reliably.
• Follow all company and site safety rules and standards.
• Follow instructions from your direct supervisor.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Profile Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job’s functions are sedentary but may require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 20 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. This role routinely uses standard office equipment such as computers/printers/scanners/fax machines, phones, filing cabinets, etc. Employee must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver’s license and have the ability to travel to various locations at times for various reasons.

*T E C Industrial is a Drug-Free, E-Verify, Equal Opportunity Employer .*