Accounts Receivable Specialist

SUMMARY: Accounts Receivable Specialist is responsible for monitoring and managing

accounts and billing and following up with any customer or supplier with outstanding payments.

DUTIES AND RESPONSIBILITIES:

• Managing and facilitating the recovery of outstanding debts to Telgian
• Coordinate with internal resources to manage customer relationships
• Assist as needed with all financial needs in line with the receivables process.
• Research and review customer invoice disputes.
• Manual and electronic invoice submission.
• Track and check status of invoice submissions – follow up as needed with any issues.
• Preparation and sending of invoices.
• Producing reports as required by management.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three years related

experience and/or training, or equivalent combination of education and experience.

• Associate degree (AA) or equivalent from a two-year college or technical school, or six

months to one-year related experience and/or training, or equivalent combination of

education and experience.

• Computer skills required: Accounting Software; Microsoft Office Suite, MS D365.

COMPETENCIES:

• Customer Service - Manages difficult or emotional customer situations; Responds

promptly to customer needs; Solicits customer feedback to improve service; Responds to

requests for service and assistance; Meets commitments.

• Dependability - Follows instructions, responds to management direction; Takes

responsibility for own actions; Keeps commitments; Commits to long hours of work when

necessary to reach goals; Completes tasks on time or notifies appropriate person with an

alternate plan.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased

responsibilities; Takes independent actions and calculated risks; Looks for and takes

advantage of opportunities; Asks for and offers help when needed.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality;

Listens to others without interrupting; Keeps emotions under control; Remains open to

others' ideas and tries new things.

• Judgement - Displays willingness to make decisions; Exhibits sound and accurate

judgment; Supports and explains reasoning for decisions; Includes appropriate people in

decision-making process; Makes timely decisions.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification; Responds well to questions; Demonstrates group

presentation skills; Participates in meetings.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and

openness to others' views; Gives and welcomes feedback; Contributes to building a

positive team spirit; Puts success of team above own interests; Able to build morale and

group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually

moderate