Technical Product Manager 1 - Fixed-term (3 years) -Temple Department
Role summary
The Technical Product Manager will partner with customers and stakeholders to deliver high-value, customer-centered software products for the Temple Department. This fixed-term role (3 years) involves leading product discovery and planning, translating customer needs into clear requirements, defining product vision and roadmaps, and managing the full product lifecycle. Key responsibilities include customer analysis, stakeholder coordination, business case development, risk mitigation, backlog management, and product launch planning. The role requires a Bachelor's degree in a related field, three years of relevant experience, and proven experience with Microsoft Power Platform and Microsoft Copilot tools. The position operates full-time in a professional office environment.
The Technical Product Manager partners with customers and stakeholders to deliver high‑value, customer‑centered software products for the Temple Department. This role leads product discovery and planning by translating customer needs into clear requirements, defining product vision and roadmaps, and managing the full product lifecycle from concept through adoption.
This is a fixed-term position that will end 3 years from the date of hire.
- Help identify customer segments/personas and deeply understand needs, context, and journey
- Be a customer advocate, helping others understand the customer context and representing customer needs
- Gain knowledge of the industry in which customers/products/technologies converge
- Coordinate with internal stakeholders; understand and prioritize their needs and direction
- Help develop business cases and conduct feasibility analysis to justify product need/viability
- Understand business risks and develop/execute risk mitigation plans when required
- Translate customer needs into product requirements
- Document and prioritize a backlog of product requirements
- Assist in establishing requirements for a Minimum Viable Product (MVP)
- Help establish product vision, objectives, and strategies
- Manage the product lifecycle, from customer understanding to end of life
- Help establish and maintain a product plan and three-year roadmap
- Understand customer perceived product strengths, weaknesses, and overall value
- Regularly report customer-facing product objectives and success metrics
- Help ensure product success against product objectives & customer acceptance
- Evaluate product success and how well it meets customer needs
- Assist in developing a plan to increase product trial, adoption, and usage
- Assist in developing and executing product messaging, launch and ongoing awareness plans
- Facilitate customer-facing product training
Education:
- Bachelor's degree in Business Information Systems (BIS) or related field
Work Experience:
- Three years of relevant professional experience
- Proven experience developing and maintaining Microsoft Power Platform and Microsoft Copilot tools
Demonstrated Skills and Abilities:
- Communication – Good verbal and written communicator who conveys ideas clearly to all stakeholders
- Collaboration – Effective collaborator who listens respectfully, understands empathetically, and brings unity
- Creativity – Ability to appropriately address customer needs and business problems
- Organization – Organized and driven by repeatable system and set of work practices
- Leadership/ Influencer – Able to collaborate effectively with cross-functional teams
- Customer Understanding – Ability to understand a variety of customer needs in technical environments
- Product Lifecycle/Planning – Experience in Agile and Scrum methodologies, tools, systems and application
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment
This job operates full time in a professional office environment
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.