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Healthcare, Mental Health, Substance Abuse Treatment

Assistant Apartment Program Manager

Watertown, New York, United StatesOnsiteFull Time$22–$24 /hrPosted 2 months ago

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Role summary

The Assistant Program Manager coordinates resident admissions and discharges, oversees case files and service plans, and manages resident funding. This role supports the Apartment Program Manager/Director and Apartment Case Managers, ensuring quality care and adherence to guidelines. Responsibilities include crisis intervention, training new staff, managing maintenance programs, and maintaining physical plant inventories. The Assistant Program Manager may also carry a caseload and provides input on employee evaluations and hiring. This position requires a Bachelor's degree in Human Services with 2 years of mental health experience, or an Associate's Degree with 4 years of human service experience.

Job Type
Full-time
Description
Schedule
Full-Time: Monday-Friday 8am-4:30pm
Summary
The Assistant Program Manager is responsible for coordination of admission and discharges for the apartment program and the oversight of all case files and service plans for each resident. The Assistant Program Manager works closely with the Apartment Program Manager/Director to support the Apartment Case Managers and other CR support staff as directed in fulfilling their job duties to ensure the agency is providing the best possible care, as well as following all required guidelines.
Essential Duties And Responsibilities

  • Responsible for overseeing and coordinating the process of admission and discharge and the notification of appropriate agencies upon admission and discharge.
  • Manages all aspects of resident funding to include the initiation, establishment and maintenance of funding for residents
  • Works with the ACM and Director when consumers are in crisis situations to model and support proper procedures to follow as well as determine if the APM/CRM needs involvement. Authority to make on the spot decisions regarding the safety of residents if APM/CRM/Director is not available.
  • Oversees and assists ACM with the creation of admission plans and IAP’s for residents
  • Responsible for maintaining a list of service plan and service plan review due dates.
  • Oversees Apartment Case Managers to ensure chart compliance. This includes assisting with chart audits, filing/scanning.
  • Responsible for training new ACM by completing on-site training in conjunction with the APM.
  • Manages training requirements.
  • Assists in the completion of referrals to other programs and providers as needed.
  • Responsible for carrying a caseload as needed/directed to cover for absences and position vacancies.
  • Maintains physical plant inventories prior to admission, after discharges and as necessary.
  • Makes necessary purchases for apartments as directed.
  • Manages apartment maintenance program by visiting each apartment monthly and oversees the completion of noted maintenance issues and coordinate scheduled apartment upkeep visits with the apartment case managers as necessary.
  • Assists the APM with the development and distribution of the monthly “What’s Up” calendar;
  • Assume roles and responsibilities of the APM in the event of an absence.
  • Provides input on employee evaluations and with interviewing potential employees.
  • Dispense weekly PNA checks and grocery money and petty cash as needed/directed.
  • Assists with incident follow up/investigations and other assigned tasks as needed.
  • Other related duties as assigned.
  • Management has the right to add or change the duties of this position at any time.

Supervisory Responsibilities
Carries out supervisory responsibilities as assigned in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
Required: Bachelor’s degree in the Human Services field and 2 years related experience in the mental health field, OR an Associate’s Degree in Human Services and four years of human service experience. QMHS
Preferred: Experience with developmentally delayed, geriatric and co-occurring disorder clients.
Salary Description
$22-$24/hr

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