Senior Product Manager (LLM-Powered Content Moderation) - TikTok Safety Product (San Jose)
Role summary
TikTok is seeking a Senior Product Manager to lead their LLM-Powered Content Moderation efforts within the Safety Product team. This role involves defining product strategy, owning end-to-end execution, and leveraging AI/ML technologies like LLMs and RAG to enhance content safety, reduce misinformation, and strengthen user trust. The Product Manager will collaborate with global Engineering, Data Science, Policy, and Operations teams, design agentic workflows, and identify emerging risks. The ideal candidate has 3+ years of Product Management experience, a data-driven mindset, and a strong understanding of AI/ML systems, with preferred experience in Trust & Safety domains.
Responsibilities
About the Team
The Safety Product (or Platform Responsibility)team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.
Responsibilities:
- Define, own, and evolve success metrics that reflect end-user goals and platform integrity outcomes, using data to guide prioritization and product decisions.
- Own ideation, prioritization, and end-to-end execution for your product area within TikTok Integrity & Authenticity, spanning design, development, testing, launch, and post-launch iteration.
- Lead complex, cross-functional initiatives by building alignment and influence across global teams, including Engineering, Data Science, Policy, Operations, and Design.
- Leverage AI-driven detection models and ML-powered moderation systems—with a foundational understanding of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG)—to reduce misinformation, minimize both leakage and over-enforcement, and strengthen user trust.
- Design and scale agentic workflows that retrieve supporting evidence, assess factual claims, and drive detection, moderation, and removal of misleading content, combining model reasoning, policy logic, and human review where appropriate.
- Identify emerging risks and strategic opportunities across misinformation and integrity domains, translating external signals and internal insights into actionable, measurable product solutions.
Qualifications
Minimum Qualifications
- Bachelor’s degree or equivalent practical experience.
- 3+ years of experience as a Product Manager (or a strong demonstrated ability to rapidly develop PM expertise through ownership, execution, and impact).
- Strong logical reasoning and critical thinking skills, with the ability to break down ambiguous problems into structured solutions.
- Evidence-based and data-driven mindset; comfortable using metrics, experimentation, and analysis to identify problems, uncover opportunities, and drive continuous improvement.
- Clear communicator who can articulate product vision, execution trade-offs, and delivery challenges, and lead deep cross-team collaboration to solve complex problems.
Preferred Qualifications
- Proven experience or working knowledge of Artificial Intelligence / Machine Learning systems, particularly applied to real-world products.
- Experience in Trust & Safety, Content Moderation, Integrity, or related domains.
- Familiarity with policy-driven systems and human-in-the-loop workflows is a plus.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $151200 - $311600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Sample TikTok interview questions
- 1
Design a system to prevent adverts from foreign actors from interfering in domestic politics. Focus on the ML signals and review process.
system designmedium - 2
Design a Notification System for 10M+ users. If the marketing team wants to send a 'Global Blast,' how do you prevent the downstream services from crashing?
system designmedium - 3
Imagine designing the infrastructure for a university that operates completely online. What does the tech stack look like?
system designmedium - 4
How do you design a highly performant backend capable of generating real time product recommendations for millions of concurrent users?
system designmedium - 5
Design a real-time telemetry ingestion engine capable of surviving massive spikes in user activity.
system designmedium
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