Director of Product Research & Insights

### Who you are
- Significant experience leading UX Research and influencing senior decision-making in complex product environments
- Strong judgment across qualitative and mixed methods, with the ability to balance depth and speed
- Proven track record of building and developing high-performing research teams
- Ability to synthesize complex and conflicting inputs into clear, actionable direction
- Exceptional communication and influence across product, design, and leadership
- Comfort operating in ambiguity and defining strategy in evolving environments

### What the job involves
- Tinder is at a pivotal moment. We’re building on our swipe-based experience to create more meaningful, real-world connections rooted in trust and authentic self-expression
- This shift requires a deeper, more actionable understanding of human behavior, relationships, and social dynamics. UX Research is central to that transformation
- The Director of UX Research leads the research function at Tinder with direct influence on product direction, company priorities, and long-term bets. You will identify the most important unknowns, synthesize signals across research, data, and customer input, and create conviction around where to go next
- This is not a service role. This is a decision-making function. And this is a rebuild moment—you will define how research operates, where it focuses, and how it drives impact across the company
- Define and drive the UX Research strategy aligned to company priorities, focusing the team on the highest-leverage work
- Identify and close the critical knowledge gaps blocking product and business decisions
- Synthesize inputs across research, data, customer feedback, and cultural signals into clear patterns and perspectives
- Shape product and company direction by influencing roadmaps, defining problems, and building conviction on key bets
- Personally lead high-impact, ambiguous research that informs executive decision-making
- Build, mentor, and scale a high-performing team of researchers
- Establish a simple, scalable operating model that enables continuous understanding of users
- Bring the company closer to users through strong storytelling and direct exposure to real customer experiences
- Tinder sits at the intersection of culture, relationships, and technology. Few products generate as much opinion—or have as much impact on people’s lives
- This role defines how a global company listens, learns, and decides. You will shape not just what we build, but how we understand the humans we build for—and how that understanding drives meaningful, real-world connection

### Benefits
- Mind & Body: Take care of yourself with benefits to keep you physically and mentally healthy.
- Company Perks: As winners of Comparably’s 2022 Best Company Perks and Benefits Award, we’re proud to say we provide perks that make a difference
- Life @ Tinder: We support each other— from informal check-ins to snacks + catered lunches at HQ to the flexibility to take time off when you need it