Staff UX Researcher

### Who you are
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field
- 7+ years of hands-on experience in UX Research within a product organization, with a proven track record of leading impactful research projects and driving product success
- Expertise in a wide range of research mix-methodologies and tools, including advanced qualitative and quantitative approaches
- Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear and actionable insights
- Excellent communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels, including executive leadership
- Demonstrated experience in an agile development environment and a deep understanding of product design processes
- Strong leadership and collaboration skills, with the ability to work across cross-functional teams
- Master's or Ph.D. degree in a related field
- Experience using ML/AI to synthesize qualitative and quantitative insights at scaleLeadership experience in a UX Research team, with a history of mentoring and developing junior researchers
- Domain expertise in a specific area relevant to our product, particularly in the dating space
- Proficiency with advanced research tools and software like eye-tracking
- A strong portfolio showcasing a diverse range of research projects and their tangible impact on product outcomes
- Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic environment

### What the job involves
- We are looking for a passionate and experienced Staff UX Researcher to work on our team and collaborate with partners across Product, Data, Voice of the Customer/CX, and more
- As a Staff UX Researcher at Tinder, you will lead large-scale, complex research initiatives, collaborating closely with cross-functional teams to deliver high-quality research insights that drive strategic product decisions, inform our product roadmap, and help us design and develop products that enhance the user experience
- Drive and execute large-scale, complex UX Research projects from inception to completion, including planning, design, data collection, analysis, and reporting
- Design and conduct innovative qualitative and quantitative studies, including usability testing, user interviews, surveys, ethnographic studies, and advanced data analysis
- Translate complex research data into clear, actionable insights that inform product strategy, design decisions, and user experience improvements
- Bring user insights to life to communicate research findings using storytelling techniques including video, data visualization, personas, journey maps, and more
- Work closely with product managers, designers, engineers, and other stakeholders to identify research needs and align research objectives with business goals
- Champion user-centered design principles and ensure the voice of the user is consistently represented in all stages of product development
- Closely collaborate with the Voice of the Customer (VoC) team to integrate customer feedback and insights into research findings, ensuring a holistic understanding of user needs and pain points
- Communicate VoC effectively to all levels of the organization
- Communicate, influence and drive decision-making with executive stakeholders via storytellingProvide mentorship and guidance to junior researchers and team members, fostering a culture of continuous learning, professional growth, and excellence

### Benefits
- Mind & Body: Take care of yourself with benefits to keep you physically and mentally healthy.
- Company Perks: As winners of Comparably’s 2022 Best Company Perks and Benefits Award, we’re proud to say we provide perks that make a difference
- Life @ Tinder: We support each other— from informal check-ins to snacks + catered lunches at HQ to the flexibility to take time off when you need it