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IT Consulting

Senior Product Owner

Toronto, Ontario, CanadaOnsiteFull TimeSeniorPosted 2 months ago

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Role summary

The Senior Product Owner will drive business transformation within a bank by developing technology solutions from concept to completion. This role requires leveraging AI and big data for personalized services and data-driven decision-making, utilizing real-time user behavior data to validate hypotheses. Responsibilities include defining a clear product vision aligned with the bank's digital strategy, acting as a product expert and the voice of the customer, and collaborating cross-functionally to gather feedback and communicate priorities. The ideal candidate will create mockups, prototypes, and analyze metrics to understand product performance, all while embodying a change mindset and driving projects to completion.

About the Company

The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly.

About the Role

You are responsible for producing technology solutions from concept to drive the business transformation with change mindset to come up with solutions for new process & new operations by utilizing some of the new AI tech, by applying some of the cost optimizing processing.

Responsibilities

  • Business transformation - shifting from traditional, siloed operations to agile, customer-centric digital services.
  • Data-Driven Decision Making: Utilize big data and AI to personalize services and improve product offerings, use real-time user behavior data to validate hypotheses.
  • Vision & Roadmap: Define a clear product vision that aligns with the bank's broader digital strategy.
  • Serve as a product expert, product evangelist, and the voice of the customer.
  • Work cross-functionally to gather responsibilities, customer feedback, and communicate priorities.
  • Create mockups and prototypes to assist with development.
  • Analyze metrics to understand customer and product performance.

Qualifications

  • Bachelor's degree or equivalent experience in Information Technology.
  • 2+ years working with AI technology.
  • 7-10 years' of experience as a product owner and project management in a bank.
  • Excellent written and verbal communication skills.
  • Excellent leadership and high energy to drive projects to completion.
  • Scrum or Agile experience.
  • Experience with AI technology.
  • Product ownership and project management skills.
  • Strong communication and leadership abilities.
  • Banking experience
  • Experience in agile methodologies.
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