Data Analyst – Pickup Operations
Role summary
UniUni is seeking a Data Analyst for its logistics and pickup operations to support data-driven decision-making. This role involves building data analysis frameworks, improving data collection and reporting processes, and collaborating with cross-functional teams to enhance operational efficiency. The analyst will establish and maintain data systems, standardize procedures, and provide data insights to improve performance. Responsibilities include preparing reports and dashboards, and training operations teams on data usage. A Bachelor's degree in a related field and proficiency in Microsoft Excel are required, with experience in data visualization tools or databases being a plus.
About UniUni
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.
About the role
We are seeking a detail-oriented Data Analyst – Logistics Operations to support data-driven decision making within our logistics and pickup operations. This role will focus on building data analysis frameworks, improving data collection and reporting processes, and collaborating with cross-functional teams to enhance operational efficiency. The ideal candidate has strong analytical skills, excellent communication ability, and a proactive approach to solving operational challenges.
What you'll do
- Establish and maintain a data analysis and statistical reporting system across logistics operations, with a focus on pickup and collection processes.
- Standardize data collection, processing, and analysis procedures to improve data accuracy and operational visibility.
- Support the digitalization and systemization of operational needs to enhance efficiency in data processing and reporting.
- Collaborate with operations teams and internal stakeholders to analyze business needs and develop data-driven solutions for specific operational segments.
- Provide data insights and analytical support to improve operational performance and decision-making.
- Assist in training front-line operations teams on data usage, reporting standards, and operational metrics.
- Respond to operational data inquiries, collect feedback, and continuously improve reporting processes.
- Prepare regular reports and dashboards to support management and operational teams.
Qualifications
- Bachelor’s degree in Data Analytics, Statistics, Business Analytics, Logistics, or related field.
- Strong data analysis and logical thinking skills, with attention to detail and accuracy.
- Proficient in Microsoft Office (especially Excel); experience with data visualization tools or databases is a plus.
- Excellent written communication and documentation skills.
- Strong communication and coordination abilities, with the ability to collaborate effectively with cross-functional teams.
- Responsible, organized, and able to manage multiple tasks in a fast-paced environment.