Senior Program Manager – Office for Financial Success
Role summary
The Senior Program Manager for the Office for Financial Success will lead the development and implementation of financial wellness strategies to enhance student success and affordability at Mizzou. This role involves collaborating across enrollment management, student success, and academic affairs to integrate financial education into recruitment and support current students through various programs and coaching. Key responsibilities include using data to drive strategy, reporting to leadership, and ensuring financial success initiatives positively impact enrollment and student decision-making. The position requires a Bachelor's degree and at least 4 years of relevant experience, with a Master's degree and specific experience in student financial wellness or related fields being preferred.
## Hiring Department
Student Financial Aid
## Job Description
The Senior Program Manager in the Office for Financial Success, a unit within the Student Financial Aid Office, will lead the design, execution, and assessment of proactive financial wellness strategies that support enrollment, reduce financial barriers, and strengthen student success outcomes. Working collaboratively across enrollment management, student success, and academic affairs, this position will help position Mizzou as a national leader in holistic affordability and financial empowerment.
Key Responsibilities
- Partner with financial aid, admissions and other enrollment management teams to integrate financial education and coaching into recruitment and onboarding experiences
- Support prospective students and families in understanding affordability, aid options, and long-term financial planning
- Ensure financial success strategies enhance enrollment yield and informed decision-making
- Lead financial wellness programming for current students, including workshops, one-on-one coaching, digital resources, and targeted interventions
- Collaborate with financial aid, advising, and student support units to provide coordinated, student-centered financial guidance
- Use data to inform strategy, identify gaps, and continuously improve services
- Prepare reports and presentations for senior leadership, stakeholders, and external audiences
## Shift
M-F 8am-5pm, some evening and weekend travel required
## Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary
## Preferred Qualifications
Master’s degree in higher education, public administration, social work, finance, or a related field strongly preferred.
4+ years of progressive experience in student financial wellness, financial aid, enrollment management, student success, or a related area.
Demonstrated experience designing and leading cross-functional programs or initiatives.
Strong knowledge of financial aid systems, student affordability challenges, and financial education best practices.
Excellent communication, analytical, and project management skills.
## Anticipated Hiring Range
Salary Range: $65,000-$75,000 annually
Grade: GGS-011
University Title: SENIOR PROGRAM MANAGER STUDENT SUPPORT SERVICES
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
## Application Materials
Cover letter and resume highlighting relevant experience.
## Community Information
Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!
## Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.