L3 Infrastructure Engineer
Role summary
The L3 Infrastructure Engineer role focuses on maintaining and troubleshooting network, data center, and server infrastructure. Responsibilities include managing Cisco network devices (routing, wireless, PBX), supporting IT cabling and infrastructure design, and performing tasks like cable patching and switch configuration. The role also involves managing server room hardware, installing and troubleshooting server components, and administering Windows Server operating systems. Key duties include monitoring, troubleshooting, parts replacement, and supporting server, storage, and backup systems. Experience with network protocols (TCP/IP, DHCP, DNS, VLANs) and tools like Wireshark is essential. Vendor management and providing 'smart hands' support for remote teams are also critical aspects of this position.
Roles & Responsibilities
Network (LAN, WAN and Wireless)
- Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
- Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
- TCP/IP, DHCP, Subnetting, VLAN, POE
- Experience with packet capturing example: Wire Shark
- Network maintenance, support and refresh
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
- Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
- Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
- Smart Hands for remote teams & 3rd party ven dor management for issue escalation/resolution
Server Management
- Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
- DHCP, DNS, Print Server, File Shares, Microsoft SCCM
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
- Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
- Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
- Knowledge of Server 2012/2016 Policy and Security Management
Pay: $86,269.99 - $103,895.04 per year
Benefits:
- Relocation assistance
Work Location: In person
