Product Designer

### Who you are
- User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision
- Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams
- Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact
- Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success
- Balanced Approach: Cares about the big picture but executes with precision in design details
- Startup Mindset: I am excited to work in a fast-paced, evolving startup environment
- 2+ years of product design experience, preferably in consumer design and operational environments
- A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
- Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
- Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
- Excellent communication and organizational skills, with a collaborative mindset and attention to detail
- Pushing the boundaries of using AI tools in your design process and upskilling others
- Experience designing workflows, internal tools, or B2B SaaS products

### What the job involves
- We’re looking for a Product Designer II to take end-to-end ownership of design for a key area within our mortgage servicing platform
- In this role, you’ll collaborate closely with cross-functional partners to untangle complex problems and create thoughtful, user-centered experiences for both homeowners and mortgage servicing professionals
- You’ll help define the future of our core servicing tools, with the opportunity to shape products that are central to Valon’s mission
- This role is for someone who excels in execution, moves quickly with intention, and is eager to lead design in a high-impact product area, even amid ambiguity
- Lead end-to-end design for a core mortgage servicing product area, from early discovery through launch and iteration
- Collaborate closely with cross-functional partners to deliver user-centered solutions in a fast-paced, agile environment
- Simplify complex workflows and translate regulatory and operational requirements into intuitive, elegant experiences for homeowners and servicing professionals
- Contribute to product strategy by bringing a deep understanding of user needs, informed by both qualitative and quantitative research
- Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft

### Benefits
- Compensation: You’ll receive a highly competitive compensation package with room to grow.
- Time Away: We offer a generous PTO program, sick time, and company holidays.
- Flexible Work: Remote, hybrid, or in-office. We’ve got it all and aim for you to work where it works. Where possible, we offer geographic flexibility.
- Health Benefits: Health, dental, and vision insurance are all company-sponsored to keep you healthy and strong.
- Parental Leave: Birthing and non-birthing parents receive 12 weeks of fully paid time to welcome a new child.