Senior Business Systems Analyst (12-Month Contract)

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Senior Business Systems Analyst, you will play a critical role in bridging complex business needs with innovative technology solutions that enhance organizational effectiveness and member experiences. You will lead the analysis, design, implementation, and optimization of platform solutions, working closely with business and technical stakeholders to deliver scalable, high-quality outcomes. We're seeking an experienced professional who combines strong business analysis expertise with technical acumen, stakeholder engagement skills, and a passion for solving complex challenges in a collaborative environment.

This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Manager, Application Technology. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands

How You'll Make an Impact:

• Analyzing complex business requirements and translating them into effective technical solution designs
•  Review and finalize business requirements and manage product backlog items to enhance customer experiences and achieve business objectives.
•  Owning technical solutions and leading end-to-end implementation of platform initiatives related to Digital banking platform for retail and SMB.
•  Establishing non-functional requirements and supporting system configuration, testing, and deployment activities
•  Developing interface requirements documentation and creating detailed backlog items for delivery teams
•  Deploying solutions into lower environments and executing unit testing to validate business requirements
•  Collaborating with business stakeholders to ensure alignment between technology solutions and organizational objectives
•  Engaging with Enterprise Architecture, Platform Leads, and Solution Architects to align on technical designs and requirements
•  Partnering with internal technology teams and external vendors to deliver high-quality solutions and drive accountability for project outcomes
•  Analyzing complex data sets to support decision-making, identify efficiencies, and continuously improve business processes and technical solutions
• Ability to produce clear documentation, reports, and presentations that communicate findings, requirements, and recommendations to stakeholders.
•  Adaptable and self-directed, with the ability to manage competing priorities, learn quickly, and apply new skills in a fast-paced environment.
•  Maintaining comprehensive documentation and updating technical knowledge bases to support operational excellence and compliance requirements
  
  

What You’ll Bring to the Team:

•  Bachelor's degree in Computer Science, Information Systems, Business Technology, or a related discipline
•  7+ years of progressive experience in business systems analysis, business analysis, or solution delivery roles
•  Demonstrated experience translating complex business requirements into technical solution designs within enterprise environments
•  Proven experience working with system integrations, platform implementations, and software delivery lifecycles
•  Strong knowledge of Agile delivery methodologies, product backlogs, requirements gathering, and stakeholder management
•  Experience creating technical documentation including interface requirements, functional requirements, and solution design artifacts
•  Advanced analytical and problem-solving skills with the ability to interpret complex data and make data-driven recommendations
•  Experience collaborating with cross-functional teams including architects, developers, vendors, and business stakeholders
•  Strong communication and facilitation skills with the ability to influence and build alignment across diverse audiences
•  Professional certifications such as CBAP, PMI-PBA, AAC, or comparable business analysis credentials would be considered an asset

Extra Skills That Set You Apart:

•  Experience within financial services, credit unions, banking, or other highly regulated industries
•  Exposure to enterprise platform modernization, cloud technologies, or digital transformation initiatives
•  Experience working with vendor-managed applications and third-party technology partnerships
  
  

You’ll Thrive Here If You Are:

•  Analytical - Skilled at assessing complex business and technical challenges to identify effective solutions.
•  Collaborative - Able to build strong partnerships across business, technology, and vendor teams.
•  Strategic - Focused on aligning technology solutions with organizational objectives and member outcomes.
•  Detail-Oriented - Committed to producing high-quality requirements, documentation, and solution designs.
•  Adaptable - Comfortable navigating evolving priorities and complex enterprise environments.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $92,700 to $114,450 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.