SRE Ops Manager

Bellevue, Washington, United StatesOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Job Title : SRE Ops Manager
We are looking for a
high-impact SRE Ops Manager
who can
lead independently
,
drive critical support initiatives
, and
communicate effectively with senior stakeholders and clients
. If you're someone who can
both speak and do
, this is the role for you.
Key Responsibilities

Own and drive resolution of production issues end-to-end
Proactively identify issues using observability and monitoring tools
Lead major incident triage involving senior leadership (VPs/SVPs)
Troubleshoot across the entire tech stack: Application, Database, Infra (Containers/Cloud), and Network
Correlate data from various sources (logs, dashboards, recent changes) to determine root cause
Deliver strong client communication and stakeholder management

Must-Have Skills

Proven production support experience with observability/SRE expertise
Tools: Splunk (incl. APM & O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
Infra & Cloud Debugging: VMs, Containers (Docker/Kubernetes), AWS, PCF, Azure
Proficiency in network, firewall, API gateway, Linux/Unix
Exposure to APM tools, NMON, Wireshark, UEM, Synthetic Monitoring
Excellent communication - must be able to lead and speak confidently during high-stakes incidents
Comfortable working in a 24x7 environment

Good To Have

Experience with ServiceNow, AIOps, and automated playbooks
Development knowledge in Java, Python, and databases like Oracle, Cassandra, SQL Server, MySQL, MongoDB

Please Note - We're Not Looking For

DevOps profiles focused only on CI/CD tools, infra provisioning, or dashboard setup

Ready to take the lead in a critical, high-impact role?

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