Spanish Bilingual AI Engineer in Charlotte, NC (Only W2 Contract, Hybrid)

Job Title
:- Spanish Bilingual AI Engineer

Job Location
:- Charlotte, NC

Work Mode
:- 04 Days On-Site

Mode of Interviews
:- All Virtual.

Years Of experience needed :-
Minimum 05 Years

Candidate Location
:- Locals preferred but relocation will also work.

Employment Type
:- Only W2 Contract

Target Start Date / Urgency to Fill Role
:- As early as possible.

Key Responsibilities

- Architect and develop AI-driven IVR and conversational systems using Python
- Build
English-Spanish translation
systems.
- Perform data analysis using
SQL
on large-scale IVR and interaction datasets
- Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases
- Lead development of
agentic AI workflows
for multi-step customer interactions
- Establish
LLMOps best practices
, including monitoring, evaluation, and lifecycle management
- Partner with IVR platform, speech engineering, and product teams
- Mentor offshore and junior AI engineers

Required Skills & Experience

- 5+ years of experience in AI / ML
- Very strong proficiency in
Python
- Proven expertise in
NLP
, including:
- Text classification
- Clustering
- Hands-on experience with
LLMs
:
- Prompt engineering
- Evaluation frameworks
- Retrieval-Augmented Generation (RAG)

Good to Have

- Experience with
Agentic AI
and multi-agent orchestration
- Experience with
LLMOps / MLOps
in production environments
- Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS)