Business Systems Analyst (Data Analyst)

The Systems Business Systems Analyst will serve as a liaison between business stakeholders and technical teams and will be responsible for analyzing business requirements, documenting system specifications, and ensuring technology solutions align with organizational objectives. This role will focus on evaluating existing systems, identifying improvement opportunities, and facilitating the implementation of system enhancements with the development team.

Key Responsibilities:

Requirements Analysis & Documentation

Collaborate with business stakeholders to gather, analyze, and document detailed business and functional requirements

Translate business needs into clear, actionable technical specifications for development teams

Create comprehensive documentation including business requirements documents (BRDs), functional requirements documents (FRDs), and user stories

Develop process flow diagrams, system interaction maps, and data flow documentation

System Analysis & Design

Analyze current business processes and systems to identify gaps, inefficiencies, and improvement opportunities

Evaluate existing system capabilities and limitations to recommend optimal solutions

Participate in system design sessions and provide input on technical architecture decisions

Stakeholder Management

Facilitate requirements gathering sessions with stakeholders.

Manage expectations and communicate project status, risks, and dependencies to various stakeholder groups

Testing & Quality Assurance

Work with QA team to develop test scenarios, test cases, and acceptance criteria based on business requirements

Coordinate and participate in system testing phases including unit testing, integration testing, and user acceptance testing

Validate that delivered solutions meet documented requirements and business objectives

Support troubleshooting and resolution of system issues during testing and post-implementation phases

Project Support

Monitor project deliverables and timelines to ensure successful completion of initiatives

Participate in change management activities

Contribute to post-implementation reviews and production support/user queries

Required Qualifications:

Bachelor’s degree in business administration, Information Technology, Computer Science, or related field

Minimum of 3-5 years of experience in business analysis, systems analysis, or related IT role

Strong analytical and problem-solving skills with attention to detail

Proficiency in requirements gathering techniques and documentation methodologies

Knowledge of software development lifecycle (SDLC) and project management methodologies

Strong written and verbal communication skills

Proficiency in Microsoft Office Suite, Confluence, JIRA, and other business analysis tools

Knowledge of database concepts and SQL

Preferred Qualifications:

Professional certification in business analysis (CBAP, CCBA, or similar)

Experience with Agile/Scrum methodologies

Experience in financial services or regulated industry