Software Engineer, GenAI

About The Company
Zocdoc is the leading digital health marketplace dedicated to transforming the healthcare experience for patients and providers. Established in 2007, our mission is to give power to the patient by simplifying the process of finding and booking healthcare services. We operate across all 50 states, offering access to over 200 specialties and more than 12,000 insurance plans. Our platform enables millions of users each month to easily locate in-network providers, read verified patient reviews, and instantly book in-person or virtual appointments online. Backed by top investors and committed to innovation, Zocdoc continually strives to improve healthcare accessibility, quality, and affordability. As a mission-driven organization, we foster a collaborative, inclusive environment where diverse perspectives are valued, and employees are empowered to make a meaningful impact in healthcare.
About The Role
We are seeking a highly skilled and motivated Staff Software Engineer to join our Clinical Fit team. In this pivotal role, you will focus on developing systems that accurately connect patients with the right healthcare providers based on their unique needs and preferences. Your expertise will directly influence our ability to deliver a seamless, reliable, and personalized experience for both patients and providers. You will lead the design, architecture, and development of core data systems and matching algorithms, ensuring high accuracy and reliability. This role offers an exciting opportunity to work on cutting-edge technologies, including generative AI tools, to enhance our platform's capabilities. Collaborating closely with product, design, research, and analytics teams, you will help shape the future of healthcare matchmaking, driving improvements that make healthcare more equitable, accessible, and efficient.
Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
• Proven experience in building and scaling data-intensive analytics platforms
• Strong proficiency in backend development, data modeling, and system architecture
• Experience integrating AI and machine learning tools into production systems
• Familiarity with front-end visualization and data presentation techniques
• Excellent problem-solving and analytical skills
• Demonstrated ability to mentor and lead engineering teams
• Exceptional communication skills with the ability to collaborate across cross-functional teams
• Entrepreneurial mindset with a bias for action and ownership
• Commitment to diversity, equity, and inclusion in the workplace

Responsibilities

• Architect and develop scalable, reliable systems for patient-provider matching based on complex data and user preferences
• Lead the design and implementation of core data models and algorithms to improve match accuracy and system performance
• Collaborate with product, design, research, and analytics teams to define and refine product features and roadmaps
• Enhance the reliability and precision of data attribution and booking systems
• Mentor and review code of engineering team members, fostering a culture of quality and continuous learning
• Work with cutting-edge generative AI tools to automate workflows, generate insights, and develop innovative features
• Participate in technical discussions, design reviews, and strategic planning to align engineering efforts with company goals
• Ensure systems are built with a focus on security, privacy, and compliance standards
• Drive improvements in data quality, system reliability, and operational efficiency

Benefits

• Competitive remote base salary ranging from $180,000 to $264,000 USD
• Health, dental, and vision insurance plans
• Flexible work arrangements and remote work opportunities
• Generous paid time off and holiday leave
• Professional development programs and continuous learning opportunities
• Inclusive and collaborative work environment
• Equity options and variable pay opportunities
• Wellness programs and resources to support overall health and well-being

Equal Opportunity
Zocdoc is committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected class under applicable law. We believe that a diverse team enhances our ability to serve our patients and innovate in healthcare. All employment decisions are made based on qualifications, merit, and business needs.