Principal Data Analyst
Role summary
Workhuman is seeking a Principal Data Analyst to own and elevate the Pricing & Profitability strategy for its E-commerce store. This role involves leveraging big data to analyze, model, and implement pricing strategies that balance competitive pricing with maximum profitability. The ideal candidate will be proficient in SQL, R/Python, and data visualization tools, with a proven ability to build production-grade data models and apply advanced analytics techniques. This is a highly technical, business-oriented role focused on driving data-driven decision-making and directly impacting the company's growth and success within its employee recognition platform.
### Who you are
- Proven experience independently delivering business results in highly technical business-oriented analytics roles within technology organizations – preferably with a background in B2C dynamic pricing
- Expertise in querying, analyzing, and visualizing big datasets via a combination of writing SQL and building dashboards using data visualization tools
- Proficient in R/Python with demonstrated experience applying advanced analytics & data science techniques to solve business problems
- Demonstrated history of building production-grade data models that power dashboards and live technology solutions
- Strong communication & project management skills and a highly collaborative approach to problem-solving
- Ability to simultaneously understand the business while focusing deeply on technological and analytical details
- Strong business intuition with a bias towards action
- BA/BS or equivalent technical certification, preferably in a quantitative discipline
### What the job involves
- We’re seeking a highly motivated, intellectually curious, data-driven, technical, and business-oriented Principal Analyst to analyze and own Pricing & Profitability for Workhuman’s E-commerce store
- As part of our market-leading mission-oriented employee recognition platform, Workhuman’s best-in-class global E-commerce store allows users to seamlessly redeem their recognition points for merchandise, gift cards, and experiences to magnify the impact of peer recognition
- The Principal Analyst will take our E-commerce pricing strategy to the next level
- The ideal candidate will construct our pricing strategy and lay out the roadmap to continue evolving and improving the sophistication of our pricing approach
- They will become an expert in our pricing systems and capabilities, build a deep understanding our data infrastructure, and develop analytically rigorous approaches to support decision-making related to pricing
- Leveraging Workhuman’s rich data, they will conduct analyses to maximize the trade-off between offering competitive prices while maximizing profitability, and implement pricing changes directly in our system to achieve our objectives
- We’ve experienced incredible growth over the last few years, and are investing in our Data and Analytics capabilities to drive the innovation and data-driven thinking to ensure our continued growth and success
- The Principal Analyst will be part of the Business Analytics team
- They will report to the Director of Ecommerce Analytics, and partner closely with a variety of business stakeholders across the organization, including Category Management, Sourcing, Client Engagement, Finance, and Product & Technology teams
- In joining Workhuman at this exciting stage, you will have the opportunity to make a significant impact on our growing business and will gain unparalleled experience in building upon our already dynamic and robust pricing & analytics function
- Manage end-to-end Pricing & Profitability strategy and execution for the entire e-commerce store, including formulating hypotheses, constructing pricing scenarios, and testing various strategies to measure impact and implement changes
- Design, develop and implement advanced analytics techniques to support pricing analysis e.g., designing and executing tests, clustering analysis, regression analysis
- Build, own, and maintain a large and complex system of data models, transforming raw data all the way into aggregated tables that feed into dashboards that support pricing analysis
- Design metrics and production dashboards using data visualization tools to create visibility into all aspects of day-to-day performance impacted by pricing strategy
- Monitor business health and deep-dive trends to surface actionable insights
- Interface with cross-functional stakeholders to thought partner on data-informed strategic decision-making
### Benefits
- Recognition Rewards - Redeem recognition awards for family vacations, furniture, home improvements, and more
- Fully Paid Parental & Family Leave - Receive 12 weeks of maternity and 4 weeks of paternity/adoptive/foster leave
- HRA and FSA Plans - Get reimbursed for deductible payments and save money by enrolling in a flexible spending account
- Tuition Reimbursement & Training and Development - Keep learning, no matter what stage of your career you’re in
- Wellness Initiatives & Reimbursements - Stay healthy with wellness reimbursements and programs that keep your well-being top of mind
- Comprehensive Health, Dental & Vision coverage - We offer several options to meet your healthcare and well-being needs
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