Junior / Integration Manager, CIS/Europe
Role summary
Xsolla is a global commerce company in the video game industry seeking an Integration Manager. This role requires 2+ years of experience, a Bachelor's Degree, and prior integration experience, preferably within the video game sector. The ideal candidate will possess strong technical problem-solving skills, an understanding of gaming payments and UX sensibility, and the ability to debug technical issues rapidly and document them effectively. Key responsibilities include managing multiple priorities, effective time management, and strong customer service skills. Preferred qualifications include multilingual proficiency and experience with web or game programming.
REQUIREMENTS:
Required
- Bachelor’s Degree
- 2+ years of experience
- Experience within the video game industry
- Ability to problem solve
- Prior integration experience
- Clear written and verbal communication skills
- Strong customer service/interpersonal skills
- General Integration knowledge
- Must be able to immediately handle a significant workload and effectively prioritize projects with a
high degree of autonomy
- Effective time management skills and excellent attention to detail
- Proven track record of successfully managing multiple priorities including effectively prioritizing a
significant workload
- Need to understand specific client needs and problem solve appropriately
Preferred
- Multilingual proficiency
- Experience with web or game programming (Unreal, Unity), or higher education in computer
science
CORE JOB FUNCTIONS/RESPONSIBILITIES
- Workable technical problem-solving skills
- Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information
for solving these issues
- Ability to describe issues concisely based on client feedback
- Experience in customer service
- Team player able to pass issues onto appropriate parties, or escalate when necessary
- Passion for new technology, tools, methods, paradigms, especially as it relates to games and
payments
- Good communication skills. Ability to explain solutions eloquently and provide references to
appropriate documentation
- Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate,
etc.) and ability to learn new tools as necessary