Senior Product Manager

Under the direction of the *VP of Product Management*, the Product Manager will manage research and development activities relating to the design and development of software products and qualification or re-qualification of new and existing products.

Essential Job Functions:

• Works with a cross-functional team to ensure fulfillment of product requirements.
• Evaluates product performance and transition products from development to commercialization.
• Assists in determining product delivery and deployment dates for new product releases.

Responsibilities/Duties/Tasks:

• Acts as a customer liaison on technical issues related to product integration, custom development, and requirements.
• May lead major releases and ensure feature enhancements respond to customer requests.
• Responsible for product delivery managing schedules and tasks related to all aspects of product development.
• Work with vendors/partners to plan and coordinate integration projects

Job Qualifications/ Skill Requirements:

• Performs work under general supervision.
• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
• Possesses solid working knowledge of software-as-a-service.
• May provide leadership, coaching, and/or mentoring to a subordinate group.
• Ability to foster teamwork.
• Possesses management, oral and written communication skills.
• Ability to build collaborative relationships.
• Excellent problem-solving and analytical thinking skills.
• Excellent Project management skills.
• Proficient in technical expertise and computer skills.
• Bachelor's degree in a related field

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Hiring Locations:

• Idaho
• Florida
• North Carolina

Bonus Requirements:

• Experience in homecare-related technology, call center software, and eLearning platforms a plus.