QA Engineer

About The Company
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was established to make affordable mobile communications accessible to everyone on Earth. Our innovative platform, Digital Network Operator (DNO) Cloud, is licensed to telecommunications service providers worldwide and supports millions of customers globally. We are committed to transforming the telecommunications landscape by enabling service providers to innovate, reduce operational costs, and deliver exceptional customer experiences.
In addition to our core platform, LotusFlare has developed the leading eSIM travel product, Nomad, which offers global travelers high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app and via getnomad.app. Our mission is driven by a passion for leveraging technology to simplify communication and create meaningful value for our clients and their customers.
About The Role
We are seeking a highly skilled and passionate QA Engineer to join our dynamic team in Mexico. As a QA Engineer at LotusFlare, you will be responsible for assessing the quality of our software products through both automation and manual testing methodologies. Your role will involve developing and implementing testing strategies, creating comprehensive test plans, and executing test cases throughout the software development lifecycle. You will work closely with product managers, developers, and other stakeholders to ensure our products meet the highest standards of quality before release.
This position offers an excellent opportunity to contribute to cutting-edge telecommunications solutions and influence the quality assurance processes within a fast-growing, innovative company. Your expertise will help safeguard the integrity of our products, ensuring they function correctly and meet user expectations across diverse environments and use cases.
Qualifications

• A Bachelor’s degree in Computer Science, Software Engineering, or a related technical field is preferred.
• Minimum of 6+ years of experience in manual and automation testing, preferably within the telecommunications industry.
• Proficiency with automation testing tools such as Appium, Playwright, or similar frameworks.
• Experience with API testing tools like SOAPUI, Postman, and automation of API testing is advantageous.
• Familiarity with project management and test management tools including Jira, TestRail, Zephyr, and Xray.
• Hands-on experience with version control systems and CI/CD pipelines such as GitHub Actions, Jenkins, or equivalent tools.
• Comprehensive understanding of the Software Development Life Cycle (SDLC) and QA best practices.
• Strong attention to detail and excellent problem-solving skills.
• Effective communication skills, both written and verbal, in English.
• Previous experience in the telecommunications sector is preferred but not mandatory.

Responsibilities

• Review and analyze system specifications to understand testing requirements and project objectives.
• Collaborate directly with stakeholders, product managers, and developers to define testing strategies aligned with project goals.
• Design, develop, and execute detailed test plans and test cases throughout the software development lifecycle.
• Create comprehensive reports documenting testing phases, defect details, and quality metrics.
• Identify, report, and track bugs and errors, working closely with development teams to facilitate prompt resolution.
• Assist in troubleshooting issues, performing root cause analysis, and verifying fixes.
• Conduct pre-release, post-release, and post-implementation testing to ensure software stability and performance.
• Work collaboratively with cross-functional teams to embed quality assurance practices at every stage of development.
• Develop and maintain automated test scripts, integrating them into existing CI/CD pipelines and test management systems.
• Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.

Benefits

• Competitive salary package commensurate with experience and skills.
• Paid lunch program for in-office employees.
• Private healthcare coverage for employees and their dependents.
• Annual performance-based bonus to reward your contributions.
• Access to ongoing training, workshops, and professional development opportunities.
• Flexible working hours to promote work-life balance.
• Opportunity to collaborate with top-tier engineers and industry experts in a stimulating environment.

Equal Opportunity
LotusFlare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected characteristic. We believe that diverse teams foster innovation and drive better outcomes, and we welcome applicants from all backgrounds to join our team and grow with us.