Director of Quality

General Description:

Manage company quality system so that our products and services meet the satisfaction of our customers, our market, our fellow associates, and our shareholders.

Responsibilities:

• Maintain “Continuous Improvement” philosophy throughout organization.
• Champion quality-focused team training and development.
• Ensure continued compliance with all quality management system certificates.
• Prepare organization for quality management system audits (ISO 9001:2015; ISO 14001:2015; AS9100-2016).
• Ensure compliance with safety and environmental requirements.
• Assist in maintaining all measuring equipment.
• Work with manufacturing team to achieve IATF16949 certification.
• Guide the development and upkeep of best practices across distribution and manufacturing.
• Partner with sales and other functional teams to understand customer quality requirements and metrics.
• Work with American Ring teams and customers to ensure performance goals reflect needs of stakeholders.
• Conduct comprehensive audits of all operations to verify alignment with established performance goals.
• Audit quality systems and processes for deficiencies and implement appropriate quality actions.
• Monitor all quality actions.
• Resolve corrective actions to uphold both customer and American Ring quality standards.
• Work with sourcing manager to confirm APQP meets customer expectations.
• Review/Audit APQP against customer expectations.
• Oversee maintenance of quality documents covering customers and vendors.
• Report changes in quality processes and documentation to sales, purchasing, sourcing, and production teams.

Non-conformance, Print changes, Cert Requirements, Packaging requirements

• Maintain Records.
• Collaborate with colleagues, managers, and cross-functional teams to achieve superior quality outcomes.
• Provide quality support for design and development teams.