Senior Product Manager

United StatesOnsiteFull TimeSeniorPosted 2 months agoVisa sponsorship available

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Role summary

Arcserve is seeking a Senior Product Manager to lead the strategy and delivery of data protection and cyber resilience solutions for the Managed Service Provider (MSP) market. This role requires deep domain expertise in backup, disaster recovery, and cyber resilience, a strong understanding of MSP business models, and hands-on experience with AI, automation, and agentic systems. The Product Manager will define product strategy and roadmaps, drive innovation in key areas like ransomware protection and anomaly detection, and partner with engineering and data teams to develop intelligent, automation-first features. Responsibilities include owning the end-to-end product lifecycle, leveraging AI tools for PM productivity, and collaborating with cross-functional teams and customers.

Position Overview

Arcserve is seeking an experienced Senior Product Manager to lead the strategy and delivery of data protection and cyber resilience solutions designed for the Managed Service Provider (MSP) market.

This role requires a strong blend of domain expertise in backup, disaster recovery, and cyber resilience, deep understanding of MSP business models, and hands-on experience leveraging AI, automation, and emerging agentic systems to drive innovation.

Key Responsibilities

Define and execute product strategy and roadmap for MSP-focused data protection solutions
Design capabilities that support multi-tenancy, automation, scalability, and efficient MSP operations
Drive innovation in backup, ransomware protection, anomaly detection, and disaster recovery orchestration
Identifyand deliver AI/automation opportunities, including predictive insights, workflow automation, and agent-driven operations
Partner with engineering and data teams to develop intelligent, automation-first features
Leverage AI tools to accelerate product workflows (research, documentation, analysis, prototyping)
Collaborate with cross-functional teams and engage directly with customers and MSP partners
Own end-to-end product lifecycle, including metrics, prioritization, and Agile execution

Required Qualifications

7+ years of product management experience in enterprise or B2B SaaS
Strongexpertisein data protection, backup & recovery, DR, or cyber resilience
Proven experience building or managing products for the MSP market
Experience using AI tools to enhance PM productivity and workflows
Experience defining or contributing to AI/ML, automation, or agent-driven features
Solid understanding of MSP operations (multi-tenancy, service delivery, SLAs)
Experience with hybrid/cloud environments (AWS, Azure, on-prem)
Strong communicationand stakeholder management skills

Preferred Qualifications

Experience withDRaaS/BaaS or SaaS data protection platforms
Familiarity with ransomware detection and cyber recovery workflows
Background in infrastructure (virtualization, storage, networking)
Experience with subscription or usage-based pricing models

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