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Business Process Outsourcing (BPO), Customer Service, Contact Center

Senior Automation Engineer

United StatesOnsiteContractSeniorPosted 2 months agoVisa sponsorship available

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Role summary

We are looking for a Senior Automation Engineer to design, build, and scale automation frameworks for web, API, and mobile applications. This role involves collaborating with cross-functional teams to define test strategies, integrating automated tests into CI/CD pipelines, and ensuring root cause resolution for failures. The engineer will also mentor junior team members and evaluate new tools to enhance efficiency and product quality. A minimum of 5 years of experience in test automation or software engineering, strong programming skills (Java, Python, or JavaScript), and hands-on experience with automation tools like Selenium or Playwright are required.

About the Role

We are seeking a highly skilled and detail-oriented Senior Automation Engineer to design, build, and scale automation frameworks that enhance product quality and accelerate delivery. You will play a critical role in establishing best practices, improving test coverage, and driving a culture of quality across engineering teams.

Key Responsibilities

  • Design, develop, and maintain scalable automation frameworks for web, API, and/or mobile applications
  • Collaborate with cross-functional teams (Engineering, QA, Product) to define test strategies
  • Integrate automated tests into CI/CD pipelines to enable continuous testing
  • Identify, document, and track defects with clear reproduction steps
  • Analyze test results, troubleshoot failures, and ensure root cause resolution
  • Mentor junior engineers and promote automation best practices
  • Continuously evaluate and implement new tools and technologies to improve efficiency

Required Skills & Qualifications

  • 5+ years of experience in test automation or software engineering
  • Strong programming skills in languages such as Java, Python, or JavaScript
  • Hands-on experience with automation tools (e.g., Selenium, Playwright, Cypress, Appium)
  • Solid understanding of API testing (REST/GraphQL) using tools like Postman, RestAssured, or similar
  • Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI)
  • Familiarity with version control systems (Git)
  • Strong understanding of software testing principles, methodologies, and QA lifecycle
  • Excellent problem-solving and debugging skills

Preferred Qualifications

  • Experience with performance or security testing
  • Knowledge of containerization tools (Docker, Kubernetes)
  • Exposure to cloud platforms (AWS, Azure, GCP)
  • Experience working in Agile/Scrum environments
  • ISTQB or relevant certifications (optional)
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