Senior Cloud Infrastructure Engineer (Level 3)
Role summary
Seeking a Senior Cloud Infrastructure Engineer to act as the Level 3 escalation point for the CloudKey platform. This role involves deep technical remediation, root cause analysis, and implementing permanent fixes for complex issues within a multi-tenant cloud environment. Responsibilities include troubleshooting compute, network, storage, and DR, ensuring storage performance and availability, and collaborating with engineering teams to enhance VCF5-IBM storage integration and automation. The ideal candidate will have 5+ years of experience in cloud/virtualization/data center infrastructure, with at least 3 years hands-on with VMware vSphere/VCF and NSX, and strong enterprise storage expertise.
We are seeking a Senior Cloud Infrastructure Engineer to serve as the Level 3 escalation point for the CloudKey platform. You will own deep technical remediation, root cause analysis, and permanent fixes across our multi‑tenant cloud environment built on Broadcom VMware Cloud Foundation 5, IBM Spectrum Virtualize, and Zerto.
What You’ll Own
- Tier 3 escalation for complex infrastructure and customer‑impacting issues
And Troubleshooting interoperability problems between:
- Broadcom VMware Cloud Foundation 5
- IBM Spectrum Virtualize / IBM SAN
- Zerto replication workflows
Plus
- Hands‑on troubleshooting across compute, network, storage, and DR
- Root cause analysis and long‑term corrective actions for recurring VCF5 issues
- Ensuring storage performance, availability, and capacity in a multi‑tenant environment
- Collaboration with engineering teams to improve VCF5–IBM storage integration, workflows, and automation
What You’ll Improve
- VCF5 lifecycle operations affected by storage behavior
- Performance bottlenecks, latency issues, and SAN fabric inconsistencies
- Monitoring, alerting, runbook creation, and knowledge‑base documentation
- Storage provisioning workflows within CloudKey
- VMware cluster optimization (HA, resource allocation)
- API integrations
Required Expertise
- 5+ years in cloud, virtualization, or data center infrastructure
- 3+ years hands‑on with Broadcom VMware vSphere/VCF and NSX
- Strong enterprise storage experience (IBM Spectrum Virtualize preferred)
- Deep understanding of SAN, IOPS/latency tuning, multipathing, and storage‑to‑hypervisor interactions
- Experience with Zerto replication and failover workflows
Who Thrives Here
- Engineers who own problems end‑to‑end and use monitoring tools effectively
- Individuals who identify true root causes quickly
- People who stay calm during high‑impact storage or VCF outages
- Systems thinkers who understand cross‑stack dependencies
- Those who embrace automation/orchestration in an API‑driven environment
How to Apply
Apply directly on LinkedIn via
Easy Apply
OR
email your resume to
Jared Villalobos at JVillalobos
@cloudkey.io
