Senior Software Engineer - AI/ML

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Individual contributor responsible providing a high level of expertise in systems analysis and design, application development and/or integration, and testing of complex systems applications to support business needs. Provides guidance to others informally and formally leads teams on a project and/or program. The focus of this position will be leading, architecting, designing, developing, or integrating business applications. Solid experience in AI/ML and GenAI application development, as well as experience in metrics. Preferred experience with background as SDET or deep experience with Testing tools like Playwright or Cypress etc.

JOB DESCRIPTION:

Essential Duties & Responsibilities

*Performs a combination of duties in accordance with departmental guidelines:*

• Evaluates complex client area requirements and processes and designs or prepares application system specifications and develops, tests, and implements efficient and cost-effective application solutions. Includes issue resolution and on-going system maintenance.
• May lead the integration of vendor applications and consulting resources with existing applications and resources. May hold the development lead or sub lead role on a project and/or program.
• Acts as technical consultant to programming staff and/or business unit to mentor staff in all phases of the program development, testing and implementation process. Participates in instructing, directing, and checking the design or applications of work of others.
• Coordinates the activities of the section with the client area and other IT areas (e.g., infrastructure, testing, and solutions).
• Research and evaluate new, alternative solutions, and/or architecture and recommend the most efficient and cost-effective solution for the systems design, including estimating costs as necessary.
• Acts as a liaison between clients, vendors, consulting resources, and applications area. Assists with relationship management, contract negotiations, and ensuring adherence to requirements.
• May participate in developing recommendations for architecture direction and applications portfolio.
• In conjunction with operations area technical staff, supports the implementation of the application into production and testing environments. May confer with technical personnel to identify and resolve issues.

*May perform additional duties as assigned.*

Reporting Relationship

Typically Director or above

Skills, Knowledge & Abilities

• Solid knowledge of use of AI enabled development tools e.g. Cursor, GitHub Copilot, Claude Code, and MCPs.
• Solid technical skills for developing AI based platforms/apps/agents/skills etc.
• Experienced in AI/ML model development and app design, specifically Vertex AI.
• Experience with RAG (Retrieval-Augmented Generation) pipeline architecture and development
• Solid technical knowledge of high-level programming languages like Python and/or Typescript, Java, JavaScript,
• Solid technical knowledge of high-level programming languages, databases, interfaces, and familiarity with application program development alternatives.
• Advanced knowledge in designing and building Integration platforms, APIs and Webservices.
• Working knowledge of different versions of Dev tools like VS Code or JetBrains IDEs; Git and GitHub; npm/yarn, pip, and/or maven/gradle; docker – 5+ years of experience.
• In-depth knowledge of the system development life cycle, and system and application program development technological alternatives.
• Proven understanding of state-of-the-art application development support software packages,
• proficiency in at least one higher level programming language.
• Proven solid analytical and problem-solving skills.
• Excellent communications and interpersonal skills and the ability to work effectively with peers, IT management and staff, and internal/external business partners/clients.
• Ability to manage projects, lead teams, and mentor individuals.
• Preferred insurance industry knowledge.
• Preferred experience with React or other front-end frameworks.
• Preferred experience as an SDET or deep knowledge of test automation tools like Playwright, Cypress

Education & Experience

• Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.
• Typically a minimum of 7 years of systems analysis and application program development experience.
• Some previous project leadership experience.
• Applicable certifications preferred.

#LI-KJ1 #LI-HYBRID

*In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In* *District of Columbia,California, Colorado, Connecticut,* *Illinois*, *Maryland,* *Massachusetts*, *New York and Washington,* *the national base pay range for this job level is* *$72,000 to $141,000* *annually. Salary* *determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit*

*cnabenefits.com*

*.*

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact

leaveadministration@cna.com

.