Quality Assurance Engineer

GlobeStar Systems
is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical workflow, reduce alarm fatigue, and drive better patient and staff outcomes.

Job Title: QA Engineer

Type: Full-Time

Start Date: Immediate

Location: Toronto, Ontario

Job Summary

Reporting to the QA team lead, the QA Engineer is responsible for developing and performing integration and software testing for the in-house developed Connexall software. The successful candidates should possess strong analytical, problem-solving and communication skills, and be able to work collaboratively within the QA team and across the organization. The candidate demonstrates a passion and in-depth knowledge of software processes, quality assurance, test planning, and QA testing tools.

Primary Responsibilities

- Understand and follow GlobeStar’s ISO-13485-2016 Quality Management System, and all relevant operating procedures and work instructions.
- Develop, document, and execute test protocols and cases for Connexall applications that can vary in complexity from software-only testing to integrations with multiple external hardware and/or software systems.
- Report and track product defects using industry-standard tools.
- Assist in creating test plans in partnership with development and subject matter experts.
- Work closely with software team throughout the development process to create test scenarios for developed product features.
- Track defects to closure and retest the defects as required.
- Post production support in reproducing production issues. Working closely with other departments and communicating with the end user to find the root cause of the incident reported.
- Advise QA Team Lead and peer team members on leveraging test assets and practices across the team.
- Support troubleshooting through solid analytical reasoning.
- Create and maintain integration guides.
- Prepare and maintain comprehensive documentation of all processes and deliverables.
- Other duties as assigned
.

Qualifications

- Bachelor’s Degree in Computer Science or Engineering, or equivalent, with 2+ years of professional testing experience in an organization working on software QA.
- Strong technical skills in basic networking and technologies (TCP/IP, UDP, HTTP, SMTP etc.)
.
- Strong technical skills with Windows Desktop and Server operating systems including set up and configuration
.
- Strong technical skills on both Android and Apple iOS devices and their related operating systems.
- Solid experience with test case management and reporting
.
- Excellent understanding of API, Web service, console application, and windows services. As well as testing techniques and tools to support the QA cycle.
- Extensive experience using test case, Bug Tracking, and other QA tools (Testrail, Jira, Fogbugz, etc
etc.
).
- Experience with basic port and vulnerability scanning tools an asset (OpenVAS, Nessus, NMAP,etc)
.
- Good command of
the e
English
language
, both verbal and written (ability to write technical documentation and communicate with product teams)
.
- Strong analytical and problem-solving ability
.
- Self-motivated / able to work on multiple tasks without constant supervision
.
- Ability to prioritize, focus and drive tasks to completion
.
- Ability to analyze software data flows, establish, design and document test methodologies
.
- Ability to run test scenarios, analyze and document test results and identify and report defects
.
- Excellent inter-personal and communications skills
.

Benefits

- Competitive annual salary
.
- A rich benefits package, including medical, dental, life, and long-term disability insurance
.
- Retirement Savings Plan with employer contributions
.
- Professional Development & Training Opportunities
.
- Education Reimbursement Program
.
- Flexible Work Arrangements (Hybrid/Remote options where applicable)
.
- Collaborative & Inclusive Work Environment
.