QA Engineer

GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical workflow, reduce alarm fatigue, and drive better patient and staff outcomes.

Job Title: QA Engineer

Type: Full-Time

Start Date: Immediate

Location: Toronto, Ontario

Job Summary

Reporting to the QA team lead, the QA Engineer is responsible for developing and performing integration and software testing for the in-house developed Connexall software. The successful candidates should possess strong analytical, problem-solving and communication skills, and be able to work collaboratively within the QA team and across the organization. The candidate demonstrates a passion and in-depth knowledge of software processes, quality assurance, test planning, and QA testing tools.

Primary Responsibilities

• Understand and follow GlobeStar’s ISO-13485-2016 Quality Management System, and all relevant operating procedures and work instructions.
• Develop, document, and execute test protocols and cases for Connexall applications that can vary in complexity from software-only testing to integrations with multiple external hardware and/or software systems.
• Report and track product defects using industry-standard tools.
• Assist in creating test plans in partnership with development and subject matter experts.
• Work closely with software team throughout the development process to create test scenarios for developed product features.
• Track defects to closure and retest the defects as required.
• Post production support in reproducing production issues. Working closely with other departments and communicating with the end user to find the root cause of the incident reported.
• Advise QA Team Lead and peer team members on leveraging test assets and practices across the team.
• Support troubleshooting through solid analytical reasoning.
• Create and maintain integration guides.
• Prepare and maintain comprehensive documentation of all processes and deliverables.
• Other duties as assigned

Qualifications

• Bachelor’s Degree in Computer Science or Engineering, or equivalent, with 2+ years of professional testing experience in an organization working on software QA.
• Strong technical skills in basic networking and technologies (TCP/IP, UDP, HTTP, SMTP etc.)
• Strong technical skills with Windows Desktop and Server operating systems including set up and configuration
• Strong technical skills on both Android and Apple iOS devices and their related operating systems.
• Solid experience with test case management and reporting
• Excellent understanding of API, Web service, console application, and windows services. As well as testing techniques and tools to support the QA cycle.
• Extensive experience using test case, Bug Tracking, and other QA tools (Testrail, Jira, Fogbugz, etc).
• Experience with basic port and vulnerability scanning tools an asset (OpenVAS, Nessus, NMAP,etc)
• Good command of English, both verbal and written (ability to write technical documentation and communicate with product teams)
• Strong analytical and problem-solving ability
• Self-motivated / able to work on multiple tasks without constant supervision
• Ability to prioritize, focus and drive tasks to completion
• Ability to analyze software data flows, establish, design and document test methodologies
• Ability to run test scenarios, analyze and document test results and identify and report defects
• Excellent inter-personal and communications skills

Benefits

• Competitive annual salary
• A rich benefits package, including medical, dental, life, and long-term disability insurance
• Retirement Savings Plan with employer contributions
• Professional Development & Training Opportunities
• Education Reimbursement Program
• Flexible Work Arrangements (Hybrid/Remote options where applicable)
• Collaborative & Inclusive Work Environment

Job Type: Full-time

Pay: $80,000.00-$85,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• VRSP
• Work from home