Product Manager

Cosmo Appliances, as a new name in modern luxury kitchen appliances, we are known for seamlessly integrating performance, technology and design to advance the kitchen beyond mere form and function. We believe the heart and soul of any home is the kitchen, and a well-crafted kitchen makes for a happy home. We are looking for an experienced Product Manager who is passionate about building products that customers love.

A Product Manager is a professional who combines both product planning and marketing to manage the entire life cycle of one project. They are responsible for gathering and prioritizing customer requirements to create winning products. An successful Product Manager needs to have attention to detail, excellent communication skills, knowledge about the market they're working within and industry trends to develop and oversee a successful product strategy.

If you are looking for a chance to have fresh start in a fast-paced, and challenging environment then apply with us-the opportunities for growth and development are endless!

Primary Responsibilities:

• Take ownership of the Cosmo product line and make data-driven decisions
• Develop, organize, and maintain product database to ensure that all product technical details (SKU, design, parts, functionality, specifications, etc...) are consolidated and easily accessible
• Work closely with customer service supervisor to identify customer issues with products and communicate solutions to improve customer experience (i.e. maintenance, operation, and repair of products)
• Troubleshoot repeated product defects and identify ways to optimize product performance and usability
• Analyze product market and customer experience to determine best approach for product development
• Other duties may be assigned

Qualifications:

• High School diploma or equivalent, required.
• Minimum of 2 year of customer service/customer relations experience
• Industry experience (plus)
• Technologically/Mechanically savvy
• Written and Oral Communication Skills
• Detail-Oriented
• Excellent Organizational and Problem-Solving skills
• Proficiency in English (Bilingual is a plus)
• Proficiency in Microsoft Word, Excel (plus)

Schedule: Monday-Friday, 9am-5:30pm

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Product management: 1 year (Preferred)
• Product development: 1 year (Preferred)
• Production planning: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)
• Accounting: 1 year (Preferred)
• Negotiation: 1 year (Preferred)

Work Location: In person