AI ML Engineer
Role summary
We are seeking an AI/ML Engineer specializing in Natural Language Query (NLQ) to join our team in Alpharetta, GA. The role requires strong proficiency in Python, React JS, Generative AI (GenAI) with a focus on RAG-based solutions, and Graph Databases (Neo4j preferred) or Elasticsearch. Experience with MSSQL, Snowflake, and FastAPI is mandatory. The ideal candidate will have hands-on experience building production-ready NLQ interfaces and solutions, not just theoretical knowledge or POCs/MVPs. Experience with Genesys PureCloud APIs is a plus.
Role Name: AI/ML Engineer - NLQ
Location: Alpharetta, GA
Mandatory Skills
- Python and React JS
- AI / GenAI – RAG based solution
- GraphDB (Neo4j) RAG or Elasticsearch
*(GraphDB has higher weightage)*
- Building NLQ based interface
- MSSQL / Snowflake
- FastAPI
Good to Have
- Genesys PureCloud API / SDK / Architect Flow knowledge or experience
- Building REST‑based APIs
A BIG NO
- Candidates who have built only POCs or MVPs
- No experience in production‑ready or solutions deployed to production
- No hands‑on experience
- Only theoretical knowledge of mandatory skills
- Only ML‑based experience
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