UI/UX Designer 4
Role summary
Diversified Services Network, Inc. (DSN) is seeking a full-time UI/UX Designer to join their team in Chicago, IL/Peoria, IL/Dallas, TX/Broomfield, CO. This role supports the evolution of Customer Experience by developing the CX portfolio, roadmap, and reference architecture. The designer will interact with cross-functional teams, drive customer experience strategy, and participate in project delivery. Key responsibilities include creating personas, journey maps, and storyboards, and collaborating with architects and product owners. The position requires at least 3 years of UX Design experience, proficiency in Figma, and e-commerce design experience.
Diversified Services Network, Inc. (DSN) is seeking a full-time
UI/UX Designer
to join our team in
Chicago, IL/Peoria, IL/Dallas, TX/Broomfield, CO!
We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!
JOB RESPONSIBILITIES:
- The role will be within Rentals.
- Support the evolution of Customer Experience, developing the CX portfolio, roadmap, and reference architecture
- Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
- Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making
- Strong passion and hands-on technical experience
- Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
- Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions
- Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
- Stay current with innovative improvements/processes available in the larger world of experience design
Requirements
EDUCATION & EXPERIENCE REQUIRED:
- At least 3+ years UX Design experience
- Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments
- 3 years of experience with design tools such as Figma (required 1+ years), Sketch and other UX/UI software
- Comfortable working autonomously with product and engineering teams
- Top 3 Skills: Proficient in Figma, asks insightful questions, effective communication
- Ecomm experience is required 3+ years at least
- 3+ year exp designing complex systems or applications
REQUIRED SKILLS:
- Typical groups this position will interact with include business partners responsible for individual elements of a customers' experience (product groups, content area, etc) as well as vendors hired by these business partners.
- In addition, this position may work directly with dealers and end customers.
- These interactions stretch across the entirety of business model and organization.
- This position may have direct relationships with Global Product Owners (GPO), Marketing/Product Support Managers, and Directors of various organizations, both internal and external.
- The position is challenged to identify problems quickly and correctly, some which may not be obvious.
Benefits
Benefits:
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
