Salesforce Product Owner

Key Responsibilities

Backlog & Requirements Leadership

• Own, refine, and prioritize the product backlog for the customer integration stream, ensuring alignment with the broader Lead‑to‑Cash architecture across Salesforce and SAP.
• Translate complex and ambiguous business needs into clear, actionable user stories and functional specifications.
• Define acceptance criteria and “Definition of Done” for all backlog items.
• Lead sprint planning, grooming, and prioritization activities to maintain high‑velocity delivery.

Stakeholder Management & Cross‑Functional Collaboration

• Serve as the primary liaison between Commercial Operations, IT/IDS, technical teams, and customer’s business stakeholders.
• Engage stakeholders effectively across all organizational levels (Managers, Directors, Senior Directors) to drive alignment and decision-making.
• Facilitate workshops, requirement-gathering sessions, and cross-functional meetings to ensure clarity and shared understanding.
• Manage expectations and communications across technical and business teams.

Solution Validation & Execution

• Lead User Acceptance Testing (UAT) with business stakeholders, ensuring the delivered solution meets intended commercial and integration objectives.
• Provide ongoing clarity to development teams and remove execution roadblocks.
• Ensure consistent alignment with integration goals, data migration needs, and transformation milestones.

Required Experience & Skills

Platform & Domain Expertise

- 5+ years of experience with Salesforce (CRM) and SAP (ERP), specifically within a Lead‑to‑Cash environment.
- Strong understanding of Salesforce Sales Cloud and related objects, including
Opportunity, Quote, and CPQ processes
.

Integration & Transformation

- Proven experience supporting
large-scale commercial transformations
, acquisition integrations, or major data migrations.
- Ability to understand upstream/downstream impacts across systems and business functions.

Agile Product Ownership

• Expert-level ability to write high‑quality user stories, acceptance criteria, and epics.
• Strong understanding of Agile methodologies, backlog management, sprint planning, and user story grooming (Jira/ADO preferred).

Stakeholder Engagement

• Demonstrated ability to influence and communicate effectively with senior and junior leadership.
• Skilled in facilitating discussions, aligning cross-functional teams, and driving consensus.

Business Analysis

• Strong analytical skills with the ability to lead discovery workshops and convert complex business needs into technical requirements.
• Ability to collaborate with engineering, architecture, and business teams to ensure feasibility and alignment.