Technical Product Manager
Role summary
Epson America is seeking a Technical Product Manager to drive strategic direction and product lifecycle management for unique or complex products. This role involves contributing to product and market development strategies, leading product launches, and managing inventory and financial goals. The Technical Product Manager will collaborate with internal teams, senior management, and the parent company, Seiko Epson. Key responsibilities include developing business cases, understanding customer needs, coordinating product development, conducting market analysis, and overseeing product positioning and pricing. The role also requires serving as a product champion, supporting sales teams, and leading technical proposal preparation. A strong technical understanding of direct view LED systems is essential, with 3-5+ years of experience in product management or pre-sales/solutions engineering.
The Technical Product Manager will be responsible for contributing to strategic direction and providing input into product and market development strategy and marketing plan strategies for assigned product(s), leading the development, planning, positioning, and launching activities, through to end of product life, for unique or complex Epson products, and forecasting and procuring products to meet inventory and business plan and financial goals. Collaborates with parent company Seiko Epson, Manufacturers, Epson America Senior Management, other Product Management teams, Marketing Communications, Service & Service, and Sales Management.
What You Will Be Doing
Strategy
- Contribute to strategic direction and provides input into product and market development and marketing plan strategies.
- Develops new business development ideas and provides recommendations and business case proposal.
- Work closely with sales team to engage prospective customers early in the sales cycle. Understand customer business challenges, technical requirements, and installation environments to translate into product configuration recommendations.
Product Development
- Provides input into the development of product road maps for assigned product(s).
- Coordinates and more independently manages relationship with SEC to monitor product development process and make recommendations for meeting market needs and negotiate tradeoffs.
- Conducts and analyzes market information and makes strategic recommendations and, in some cases, decisions (ie., pricing, positioning).
Product Management
- Responsible for achieving revenue and gross profit and inventory targets for assigned products.
- Establishes and oversees structured processes for a complete product launch for assigned product(s).
- Oversees relationships with Marketing Communications, Documentation, Service/Support, Logistics, SEC, and other groups to manage the product throughout its lifecycle.
- Makes and substantiates recommendations regarding positioning and pricing of assigned product(s).
- Identifies opportunities and provides direction to Marcom and Advertising related to execution of key advertising and promotions tactics for assigned product(s).
- Oversees end of product lifecycle and transition to minimize inventory and ensure launch time frames are met.
- Serves as internal and external PR spokesperson and product champion for assigned product(s).
- Supports the company at events, including sales meetings and trade shows.
- Supports the sales team in customer visits and presentations.
- Provide training and enablement for sales teams and partners: ensure they understand our product features, competitive differentiators, installation/service best practices.
- Oversees or conducts competitive analysis and benchmarking and makes recommendations and, in some cases, decisions.
- Initiates and maintains relationships with industry trade groups, analysts, and publications.
- Lead preparation of technical proposals, response to RFIs/RFPs, develop system architectures, define BOMs, serviceability, integration with video/AV ecosystems.
Minimum Experience Requirements
3 to 5+ years of experience in product management or pre-sales/solutions engineering for direct view LED systems (narrow pitch- Strong technical understanding of LED display systems: modules, drivers, video processing, controllers, installation/serviceability issues.
- Completion of an undergraduate program or equivalent experience (Engineering discipline preferred)
Employee Benefits
In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.
- Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
- Generous paid time off, including sick time, vacation, and holidays
- Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
- 401K plan with company matching
- Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!
The starting annual base pay for this role is between USD $146,750 and $192,610. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.
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