UI/UX Designer

UX Designer

We maintain a custom enterprise platform built on Salesforce and AWS, developed in partnership with multiple technology providers. This is a well-established team with years of shared context and institutional knowledge — the person joining will have real history to lean on, not a blank slate to figure out alone.

The engagement is a full-time role or an ongoing consulting arrangement. Either way, this is a long-term commitment, not a short-term contract. Our client and project are based in Seattle, WA.

As our UX Designer, you'll sit at the intersection of research, design, and cross-functional collaboration. Working directly under the Product and Implementation Manager, you'll help drive the experience across our application, platform, and web tools — from early-stage research through to shipped product.

What You'll Own

• Get up to speed on internal design standards and editorial guidelines, then apply them consistently

• Work side-by-side with Product and Engineering to keep mobile UI design intent intact through implementation

• Build and maintain visual style guides that make consistency achievable at scale

• Drive the full UX process end-to-end: discovery, flows, wireframes, prototypes, and testing

• Run user research through interviews, usability sessions, and analytics to find what's actually going wrong (or right)

• Translate research into user flows and interactive prototypes that make solutions concrete

• Navigate the triangle of user needs, business priorities, and engineering constraints alongside cross-functional teams

• Champion design thinking broadly — shaping how the organization approaches user experience

• Stay current on emerging tools and patterns, and bring relevant ideas into the work

• Turn stakeholder and user feedback into focused, iterative improvements

• Present design decisions and rationale clearly to both technical and non-technical audiences

What We Need

• Bachelor's degree in a relevant discipline, or equivalent hands-on experience

• Clear communicator — you can explain complex design decisions to engineers and executives alike

• Demonstrated experience in user-centered design and research

• Comfortable writing detailed design specs and user requirements

• Experience running usability tests, whether in structured labs or casual hallway sessions

• Strong presentation skills — you can walk a room through research findings and make it land

• A portfolio of UX/UI work that shows your process, not just your polish (required)

• Solid grasp of interaction and visual design fundamentals

• Figma power user — you design and prototype entirely in it

• Working knowledge of HTML and CSS as they relate to what's actually buildable

• Familiar with Agile and how design work fits within sprint cycles

• Self-directed and able to deliver high-quality work without needing constant oversight

• Systems thinker with a sharp eye for detail and consistency

Good to Have

• Formal UX credentials (NN/g UX Master, General Assembly, or similar programs)

• Background spanning product design, visual design, or interaction design

• Deep fluency in information architecture, usability heuristics, and human-centered design

• History of tight collaboration with developers during design handoff

• Solid toolkit of UX research methods for web-based services

• Comfortable in ambiguous, fast-moving environments where priorities shift

• Genuinely curious — you find inspiration in unexpected places and bring it into your work

• Track record shipping UX on complex, large-scale products

Job Type: Full-time

Pay: $70,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Health insurance

Work Location: In person