Manager of Software Engineering

### Who you are
- You are a strategic, results-oriented leader who builds a strong engineering culture and consistently delivers customer value
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience
- 10+ years of professional software engineering experience, including 3+ years managing and developing engineering teams
- Proven experience delivering customer-facing Enterprise SaaS products at scale
- Strong hands-on or architectural experience with AWS (compute, storage, networking, security, monitoring)
- Deep understanding of distributed systems, cloud-native design, and microservices architectures
- Experience with modern frontend frameworks such as React and backend frameworks such as Ruby on Rails or equivalent technologies
- Proficiency with PostgreSQL or similar relational databases
- Demonstrated success operating in a production-owned, “you build it, you run it” environment
- Excellent leadership, communication, and decision-making skills in cross-functional Agile/Scrum environments
- Experience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation
- Demonstrated experience leveraging Generative AI tools and coding agents in software development workflows
- Exposure to HR Tech or other regulated enterprise domains

### What the job involves
- We are seeking a Manager, Software Engineering to lead the delivery of customer-facing AI-enabled Web applications for FirstUp’s SaaS platform hosted on AWS, serving hundreds of enterprise customers and millions of users
- This role blends technical leadership, people management, and operational ownership
- While hands-on coding is preferred but not required, you are expected to be deeply engaged in technical design and code reviews, ensuring solutions meet high standards for scalability, reliability, security, and quality
- You will lead 8–10 geographically distributed software and quality engineers (full time employees and contractors), delivering enterprise-grade products in a “you build it, you run it” environment
- Lead the design, development, and delivery of enterprise-grade, customer-facing web applications using modern microservices architectures
- Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability
- Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation
- Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions
- Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement
- Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a “you build it, you run it” environment
- Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs

### Benefits
- Health Coverage: Doing your best starts with feeling your best. We provide fully paid medical, dental, and vision for employees, plus 70% for dependents
- Flexible Time Off: You can’t mobilize if you don’t rest and recharge—so take as much paid time off as you need
- Fruity Umbrella Drink Bonus: When we say we want you to take time off, we mean it. To encourage you, we offer extra compensation when you take time off in full-week increments
- Retirement Plan: There’s life beyond work, and someday there will be a lot of it. We’ll help you save for that time
- Professional Development: We invest in our people and build their skills for the future of work—no matter where that future takes them
- Family Leave: We support making big changes, and nothing will change your life more than bringing a child into your family. That’s why we offer 12 weeks of fully paid family leave for all parents
- Volunteer PTO: We give you paid days off to give back because we want our workforce to be a force for good
- Commuter Benefits: Although much of our workforce is remote, when we do head into the office, we subsidize eco-friendly ways to get there