Strategic Account Director
Role summary
Gradial is seeking a Strategic Account Director to manage and grow enterprise accounts using their AI platform. This remote or Seattle-based role focuses on driving customer adoption, identifying new use cases, and building strategic relationships within complex global organizations. The Director will partner with senior stakeholders across various departments to ensure customers achieve measurable impact and expand their use of Gradial's AI capabilities, directly influencing retention and long-term success. Responsibilities include developing account strategies, delivering consultative presentations, managing pipeline, and collaborating with internal teams to influence product roadmaps.
Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action, automating website updates, design system migrations, and ongoing content optimization while preserving brand integrity across every touchpoint.
Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here.
Role Overview
Gradial is looking for a Strategic Account Director to help our enterprise customers realize the full potential of our AI platform. This role focuses on deepening partnerships and expanding value within existing accounts, ensuring customers achieve measurable impact and uncover new ways to grow with Gradial.
You’ll define how Gradial supports customers post-sale: driving adoption, identifying new use cases, and strengthening strategic relationships across complex global enterprises. Your work will directly influence retention, expansion, and long-term customer success with our enterprise customers
This role can be remote or in-person at our Seattle HQ.
Responsibilities
Requirements
The OTE salary range for this position is $280,000 – $370,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs.
You'll thrive here if you...
What we offer
AI Literacy & Interviewing Tools
As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.
Privacy Policy
By submitting your application to Gradial, you acknowledge that any personal data you provide will be processed in accordance with our Privacy Policy. This includes the collection, use, and storage of your information for the purposes of evaluating your qualifications and communicating with you about your candidacy. We handle applicant data with care and in compliance with applicable data protection laws.
If you have any questions about how your information is used, please refer to our Privacy Policy or contact us directly.
Applicants who require reasonable accommodation to participate in the application or interview process should contact us at careers@gradial.com to request assistance.
