Product Manager, Pricing & Product Operations
Role summary
We are seeking a Product and Pricing Operations Manager to scale our pricing strategy, drive data-informed decisions, and build infrastructure for product evolution and monetization. This role involves partnering on pricing strategies, conducting performance analysis, providing deal support, and managing go-to-market readiness. You will also build pricing dashboards with AI forecasting and anomaly detection, ensuring data consistency. The ideal candidate has 4+ years in pricing, product ops, or business operations, strong analytical and financial modeling skills (Excel/GSheets expert, SQL/BI tools a plus), and proficiency with Generative AI tools. Familiarity with product lifecycles, monetization, and operational systems is required. This is a high-impact role in a fast-paced environment.
Description
About the role:
We’re looking for a Product and Pricing Operations Manager to help scale our pricing strategy, drive data-informed decisions, and build infrastructure that supports rapid product evolution and monetization.
What You’ll Do
Pricing Strategy & Execution
- Partner with Product, Pricing Strategy, and Sales to develop pricing strategies for new and existing products.
- Conduct pricing performance analysis, customer segmentation, customer interviews, and competitive benchmarking to continue to drive pricing & packaging optimizations.
- Conduct structured research on pricing mechanisms in similar and adjacent markets and product categories
Deal Support and Operations
- Provide ongoing deal support as the pricing & packaging expert
- Coordinate go-to-market readiness, including pricing configuration, SKU creation, and internal enablement.
- Execute the NPI process for MuleSoft and ensure cross-functional alignment across systems and teams.
Data, Tools & Insights
- Build and maintain pricing dashboards that incorporate AI-driven forecasting and anomaly detection to flag pricing leakage or usage spikes.
- Collaborate with cross-functional teams to ensure data consistency and operational scalability.
What We’re Looking For
- 4+ years in pricing, product ops, strategy, or business operations roles, preferably in tech or SaaS.
- Strong analytical and financial modeling skills; Excel/GSheets expert, SQL or BI tools a plus.
- Proficiency in leveraging Generative AI tools (e.g., Claude, Gemini) to accelerate market research, draft pricing documentation, and automate routine operational tasks.
- Proven ability to work with and influence cross-functional stakeholders and manage multiple priorities.
- Familiarity with product lifecycles, monetization mechanics, and operational systems (e.g., Salesforce, CPQ, ERP).
- Strategic thinker with a bias for action and process improvement. You should be an early adopter of AI technology who proactively finds ways to use automation to increase the efficiency of the Pricing & Product Ops function.
- Experience in pricing for subscription or usage-based products.
Why Join Us
- High-impact role with visibility across product, finance, and executive leadership.
- Fast-paced environment with room for innovation and ownership.
- A supportive team culture built around transparency, collaboration, and growth.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
