Enterprise Program Manager

Employment Type
Full-time
Exempt or Non-Exempt
Exempt
Job Summary

• Hybrid Work Environment - Must reside in Hawaii\*\*

Pay Range: $68,000 - $133,000
Note: Individuals typically begin between the minimum to middle of the pay range
Manages various programs from design through implementation which have a direct impact on key corporate objectives, initiatives and/or operational goals. The Enterprise Program Manager will oversee cross-departmental implementation, utilize project management models and skills, and manage relationships with internal and external stakeholders and vendors to ensure the successful execution of the program(s) in alignment with corporate strategy, commitments, and goals.
Requires learning agility to manage multiple types of programs and the ability to bring together, engage, and mobilize multiple stakeholders/areas (internal and external) to develop effective plans and execute against clearly defined targets.
Minimum Qualifications

• Bachelor's degree and five years of related work experience; or an equivalent combination of education and related work experience.
• Two years of project management experience or related experience.
• Strong project management skills
• Strong analytical skills
• Strong presentation skills, with the ability to effectively communicate complex information and make recommendations to key decision makers
• General knowledge of financial concepts -- (i.e. balance sheets, financial statements)
• Effective verbal and written communication skills
• Proficiency with Microsoft Office products Word, Excel, PowerPoint and Outlook
• Intermediate working knowledge of Microsoft Office applications. Including but not limited to Word, Excel, PowerPoint and Outlook.

Duties And Responsibilities

• Enterprise Program Management:

• Manages multiple high-level, mission-critical, cross-departmental programs and project(s), from design through implementation, with guidance from executive sponsors and/or business owners:

• Facilitates the definition of project scope, goals, and deliverables.
• Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation.
• Leads the implementation phase to ensure consistency with stated goals and timelines.
• Manages and mobilizes work effort across all LOBs and departments to ensure successful planning, execution, and monitoring.
• Facilitates planning sessions with necessary stakeholders to align departmental/program efforts with corporate goals to deliver results
• Monitors on-going program dynamics, escalates and manages risks, and resolves issues.
• Keeps stakeholders and program leads (business owners and executive sponsors) informed of progress and communicates/presents progress and status to a variety of audiences.
• Visualizes and presents information in a way that highlights a program/project's areas of excellence and areas of improvement
• Provides work direction and leadership to program team, including scheduling and assignment of work and review of individual project efforts
• Implements and manages changes and interventions to achieve outputs.

• Cross-Functional Integration and Communication:

• Creates and fosters working relationships with internal and external parties that facilitate program success:

• Keeps an open line of communication between key stakeholders where information is monitored and shared
• Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project
• Manages relationships and contracts with vendors providing services under the project as needed
• Coordinates and documents steering and leadership committee/team activities
• Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties

• Research and Analysis:

• Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies
• Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions

• General:

• Contributes to the development and coordination of best practices, project standards, procedures and quality objectives as a member of the Enterprise Acceleration Office.
• Serves as a team player, role model and mentor for other employees in the organization by always exhibiting traits of courtesy, caring, helpfulness, and respect.
• Conducts oneself in a service-oriented manner that is attentive, pleasant, cooperative, sensitive, respectful, and kind when dealing with members, visitors, the public, and all employees. Subtotal

• Performs all other miscellaneous responsibilities and duties as assigned or directed.