Product Manager
Role summary
A globally recognized technology leader in digital commerce and customer experience is seeking a Principal Product Manager to own the product vision and roadmap for the post-purchase customer experience within a large digital subscription ecosystem. The role involves driving end-to-end strategy for subscription management, defining customer-first experiences at scale, and influencing senior leadership. Key responsibilities include leading experimentation, A/B testing, and developing precise product feature requirements in collaboration with engineering teams. The ideal candidate will have a Bachelor's degree and over 10 years of experience in end-to-end product delivery, with a proven track record in developing mobile/internet products and influencing stakeholders.
Principal Product Manager | Hybrid | $179,900 - $243,400 USD annually
We're hiring for a globally recognized technology leader renowned for its innovation in digital commerce and customer experience. This organization powers critical digital services for millions of users worldwide, focusing on seamless transactions and subscription management.
The Role
• Own the product vision and roadmap for the post-purchase customer experience across a vast digital subscription ecosystem.
• Drive the end-to-end strategy for subscription management, partnering with UX, engineering, and numerous client teams.
• Define and deliver a unified, transparent, and customer-first experience at a massive scale.
• Influence senior leadership on strategic roadmaps and cross-functional alignment for key digital businesses.
• Lead experimentation and hypothesis testing using data-driven outcomes and A/B experiments.
• Develop precise product feature requirements, collaborating closely with multiple engineering organizations.
What You'll Need
• Bachelor's degree and 10+ years of end-to-end product delivery experience.
• Proven experience developing mobile/internet products and technologies.
• Experience working directly with engineers on product enhancements.
• Demonstrated success in owning and driving roadmap strategy and definition.
• Experience with product experimentation, including A/B testing.
• Experience influencing senior stakeholders and leading cross-organizational programs.
What's On Offer
• Competitive salary and a comprehensive benefits package including health insurance and 401(k) matching.
• Opportunity to shape multi-year roadmaps and influence SVP-level goals in a high-impact role.
• A dynamic environment with a focus on innovation and customer experience across major digital platforms.
• Continuous learning and professional development opportunities.
Apply via Haystack today!
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