Director, Construction Program Manager

Duties / Responsibilities:

• Lead and govern all back-office preconstruction programs, processes, and SOPs supporting multi-state construction operations.
• Establish and maintain governance frameworks for project intake, design release, and preconstruction decision-making.
• Partner with executive leadership to align preconstruction program maturity with long-term construction growth strategy.
• Drive standardization and continuous improvement across construction planning, preconstruction, and delivery functions.
• Direct teams responsible for project scoping, design coordination, materials planning, and permitting oversight.
• Ensure accurate early-stage forecasting, risk assessment, and project readiness across all construction programs.
• Oversee cross-functional coordination among engineering, design, permitting, procurement, finance, and construction teams.
• Develop, document, and maintain enterprise-level SOPs, workflow maps, quality standards, and version control.
• Identify process inefficiencies and implement operational improvements using Lean, Agile, or project management best practices.
• Provide oversight and strategic input into construction systems, tools, automation, and data platforms to enhance visibility and efficiency.
• Develop and manage KPIs, dashboards, and reporting that measures performance, cycle times, forecasting accuracy, and readiness.
• Communicate program performance, risks, constraints, and improvement roadmaps to stakeholders while fostering a culture of accountability and data-driven execution.
• Other duties as required or assigned.

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At least 10 years of experience in construction program/project management, construction, engineering, or related roles.
• Deep understanding of construction workflows, cost estimating, permitting, design coordination, and construction planning.
• Experience developing enterprise-grade processes, SOPs, and governance models.
• Exceptional organizational and analytical skills, demonstrated skill in requirements gathering, resource organization, and schedule development.
• Telecommunications, fiber-optic, or utility infrastructure construction experience preferred.
• Lean Six Sigma, PMP, or similar certifications preferred.

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

*Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*