Vice President of Software Engineering

VP of Software Engineering

Location:

Remote

Reports to:

Chief Technology Officer (CTO)

Company:

Inner Balance

About Inner Balance

Inner Balance is a women’s health company building technology-enabled solutions to improve access, experience, and outcomes in hormone health. We combine digital infrastructure, product innovation, and data-driven decision-making to create a better experience for women.

We are looking for a deeply technical leader who can drive software development, improve platform reliability, and lead the engineering organization as we continue to scale.

Position Overview

Inner Balance is seeking a Vice President of Engineering

to lead the design, development, maintenance, and optimization of our technology platform. This is a hands-on technical leadership role for an experienced
software engineer and engineering manager

who can both lead teams and stay close to the code.

The VP of Engineering will oversee the full development lifecycle across our digital platform, manage the engineering team, and ensure the stability, performance, and scalability of our systems. This person will also be responsible for establishing strong monitoring, alerting, and issue-response systems so that website bugs, outages, broken user flows, and performance issues are quickly identified and resolved.

In addition to leading engineering execution, the VP of Engineering will collaborate closely with Product, Business Intelligence, and Marketing teams to review key performance metrics and help diagnose changes in site performance. When anomalies occur—such as a drop in traffic, engagement, or conversion—this leader will help determine whether the root cause is technical (e.g., a bug, broken flow, tracking issue, or infrastructure problem) or driven by other factors such as traffic quality or marketing changes.

The ideal candidate is a strong developer, systems thinker, and engineering leader who can manage people, improve processes, and build reliable technology in a fast-moving environment.

Key Responsibilities

Engineering Leadership

• Lead and manage the software development team across planning, execution, delivery, and ongoing maintenance.
• Hire, mentor, and develop engineers while building a high-performing engineering culture.
• Set technical direction and development standards in partnership with the CTO.
• Oversee engineering resourcing, prioritization, and execution across multiple projects.

Hands-On Technical Oversight

• Remain close to the codebase and system architecture, with the ability to contribute technically when needed.
• Review code, guide technical decisions, and ensure engineering best practices are followed.
• Drive improvements in code quality, development speed, testing, and deployment processes.
• Ensure systems are scalable, secure, stable, and maintainable.

Site Reliability, Monitoring & Issue Detection

• Build and oversee systems for monitoring website health, platform performance, uptime, and user flow issues.
• Establish alerting and escalation processes to identify bugs, broken pages, checkout failures, API errors, latency issues, and other technical problems.
• Implement a proactive approach to incident detection, root-cause analysis, and resolution.
• Ensure the engineering team has visibility into critical application and infrastructure metrics.

Technical Diagnosis & Data Collaboration

• Partner with Product, Business Intelligence, and Marketing teams to monitor and review key business and platform metrics.
• Help synthesize insights from product analytics, marketing performance data, and BI dashboards to understand changes in site performance.
• When performance shifts occur (e.g., drops in traffic, engagement, or conversion), lead technical investigations to determine whether the cause is related to:
• website or platform bugs
• broken user journeys
• tracking or analytics implementation issues
• infrastructure or performance problems
• deployment errors
• traffic quality or marketing changes
• Coordinate cross-functional investigations and ensure technical issues are quickly identified and resolved.

Development Process & Execution

• Improve engineering workflows, sprint execution, release management, QA processes, and documentation.
• Ensure development priorities align with product roadmap and business objectives.
• Establish strong collaboration between engineering and other teams across the organization.
• Reduce technical debt while balancing speed, reliability, and long-term maintainability.

Platform Improvement & Innovation

• Identify opportunities to improve platform performance, reliability, automation, and scalability.
• Evaluate and implement tools that improve monitoring, debugging, observability, and development productivity.
• Support experimentation and rapid iteration while maintaining system stability.

Qualifications

Required

• 8+ years of software engineering experience, including significant experience as a hands-on developer.
• 4+ years of engineering leadership or team management experience.
• Strong background in web application development, architecture, and systems troubleshooting.
• Experience managing developers and delivering complex technical projects.
• Strong understanding of monitoring, logging, debugging, testing, and release processes.
• Ability to analyze and investigate technical causes of business performance changes.
• Experience collaborating cross-functionally with Product, BI, Marketing, and other business stakeholders.

Preferred

• Experience with ecommerce or consumer-facing digital platforms.
• Experience in startup or high-growth environments.
• Familiarity with product analytics, funnel metrics, and site performance dashboards.
• Experience building monitoring, alerting, and incident response systems.
• Experience in health tech, digital health, or regulated consumer platforms is a plus.

Ideal Candidate Profile

• Is an engineer and a leader
• Can code, review code, and guide architecture decisions
• Knows how to build stable, observable, and scalable systems
• *Is comfortable interpreting product and marketing data when diagnosing platform issues*
• *Can quickly coordinate cross-team investigations when performance metrics change*
• *Works effectively across both technical and business teams*
• Thrives in fast-moving, high-accountability environments

Why Join Inner Balance

• Lead the development of a mission-driven platform in women’s health
• Build and scale the engineering organization alongside executive leadership
• Work on technology that directly impacts customer experience and company growth
• Join a collaborative team focused on innovation, reliability, and execution

Compensation & Benefits

Inner Balance offers a competitive compensation package designed to reward performance, ownership, and long-term impact.

Competitive Compensation

• Competitive base salary

aligned with senior engineering leadership roles.
- Performance-based bonus eligibility

tied to company and individual performance.

Equity Participation

• Stock option eligibility

, providing the opportunity to share in the long-term growth and success of Inner Balance.

Health & Wellness

- Comprehensive
health, dental, and vision insurance

options.
- Access to
Inner Balance products and services

.

Flexibility

• Remote-first work environment
• Flexible work schedule designed to support productivity and work-life balance.

Paid Time Off

• Generous paid time off (PTO)

and company holidays.

Professional Growth

• Opportunity to build and lead the engineering organization of a rapidly growing health technology company.
• Work directly with executive leadership to shape the company’s technology platform and infrastructure.

Mission-Driven Work

• Join a team focused on transforming women’s health and expanding access to hormone optimization and longevity medicine.

First 6 Months Expectations

The Vice President of Engineering will play a critical role in strengthening Inner Balance’s technology platform and engineering operations. Within the first six months, this leader is expected to:

1. Gain Deep Understanding of the Platform

• Develop a comprehensive understanding of the current codebase, architecture, infrastructure, and development workflows.
• Assess the current state of engineering systems, tooling, and development practices.
• Identify key technical risks, bottlenecks, and opportunities for improvement.

2. Strengthen Engineering Operations

• Establish clear engineering processes for planning, development, QA, and release management.
• Improve development velocity while maintaining high standards for reliability and code quality.
• Build strong communication and collaboration across the engineering team.

3. Implement Monitoring & Observability Systems

• Ensure robust monitoring and alerting systems are in place to detect platform issues quickly.
• Improve visibility into key metrics such as uptime, performance, checkout flows, and critical user journeys.
• Establish clear processes for incident detection, response, and root cause analysis.

4. Improve Technical Diagnosis of Performance Issues

• Work closely with Product, Business Intelligence, and Marketing teams to understand key performance metrics across the platform.
• Develop processes for investigating changes in traffic, engagement, or conversion and determining whether technical issues may be contributing.
• Help ensure technical problems affecting user experience or conversion are identified and resolved quickly.

5. Align Engineering with Business Priorities

• Partner with the CTO and leadership team to ensure engineering priorities support the company’s product roadmap and growth objectives.
• Improve cross-functional coordination between Engineering, Product, BI, and Marketing teams.
• Build systems that allow the company to move quickly while maintaining platform stability.