Sr. IT Product Manager

Logistics:

Role Type: Permanent, Full-Time

Role Environment: Hybrid, On-Site 3x/week

Salary: $120,000-$140,000/yr

Job Description

Day-to-Day

Insight Global is seeking a Senior IT Product Manager, Digital Experience to join a leading organization in the travel and hospitality industry. This individual will own the end-to-end digital product experience, with a strong focus on eCommerce performance, conversion optimization, and customer journey enhancement. This is a high-impact role responsible for shaping product strategy and driving measurable business outcomes. The ideal candidate is both strategic and hands-on, with a proven ability to improve digital performance through experimentation, data analysis, and cross-functional collaboration.

Key Responsibilities

• Define and own the digital product strategy and roadmap
• Drive conversion rate optimization (CRO) and improve booking funnel performance
• Optimize checkout and transactional experiences to increase revenue and customer satisfaction
• Lead A/B testing and experimentation to validate product decisions
• Partner with Engineering, UX, Marketing, and Analytics to deliver scalable solutions
• Translate business objectives into data-driven product initiatives
• Track and report on KPIs and performance metrics
• Champion the customer experience across all digital touchpoints

Must Haves

• 8+ years of experience in Product Management, with a focus on digital or eCommerce products
• Proven experience driving measurable improvements in conversion and digital performance
• Strong background in CRO, experimentation, and A/B testing
• Experience optimizing checkout, booking, or purchase flows
• Proficiency with analytics tools (e.g., Google Analytics, Power BI)
• Strong cross-functional collaboration and stakeholder management skills

Plusses

• Experience in travel, hospitality, or premium/luxury brands
• Familiarity with modern web architecture and APIs
• Experience with CMS, personalization, and digital platforms