Quality Assurance Engineer

### Who you are
- Bachelor’s Degree in related field
- 2+ years’ experience in a QA Engineer Role or relevant work experience
- 3+ years’ experience in a QA role testing CPaaS and/or SaaS products
- Strong analytical, organizational and conceptual skills
- Affinity for action and ability to get things done
- Ability to successfully work independently and as a member of a team
- Ability to learn new technologies quickly
- Ability to adjust to changing priorities
- Excellent time management and prioritization skills
- Polished oral and written communications skills with the ability to communicate effectively with peers, management, customers, and vendors regardless of their background, experience, and ability to comprehend complex technical content
- Very highly motivated with a strong sense of personal accountability
- Physical Requirements:
- Sedentary work lifting no more than 10 pounds
- Occasional lifting, carrying, and standing
- Frequent hand/eye coordination to operate office equipment
- Vision sufficient to read computer screens, reports, and related department documents
- Dexterity to operate computer keyboards and other related office equipment
- Endurance sufficient to sit and work at a computer for extended periods of time
- Frequent speech communication and hearing

### What the job involves
- The Quality Assurance Engineer is responsible for creating and executing the test plans, test procedures, and test cases used to certify new products and services
- Test areas include: feature/function, system, performance, and regression
- The QA Engineer works closely with Software Development staff and is involved in every phase of the Software Development Lifecycle
- Test Plan and Test Case writing for new Products and Projects
- Write up bugs via JIRA Bug Tracking Tool
- Participate in Bug Triage and Product Overviews
- Learn and Write Test cases in Automation Tool
- Execute tests via Automation Tool during Regression Cycle
- Perform Functional and Regression testing during Sprints
- Suggest Improvements to QA Process and Procedures
- Learn and implement new ideas in AI for QA Department
- Experience creating and executing test plans, test procedures, and test cases
- Experience creating effective test environments
- Experience working with UNIX/Linux operating environments
- Experience writing SQL queries to perform database inquiries
- Ability to track and report test results and progress against plan
- Strong systems troubleshooting skills
- Working knowledge of soft switch architectures
- Experience implementing and writing Automation scripts
- Experience working with a scripting language such as Python
- Experience working on a variety of complex technical assignments
- Experience with Automation tools such as Leap Works and Node Red
- Experience with Load testing tools such as JMeter
- This is an Individual contributor opportunity

### Benefits
- 401(k): Use your retirement savings to plan for the future
- Stock options: Invest as an owner in the company you work for
- Unlimited vacation: Take time off for a break, vacation, or travel
- Healthcare: Enjoy medical, dental, and vision, plus gym reimbursement
- Catered meals: Dine-in on company meals and a snack-packed kitchen