Sr. Product Manager

Job Summary
JM Test Systems is seeking an experienced Senior Product Manager to lead the strategy, development, and performance of our digital product ecosystem. This role owns the full product lifecycle—from roadmap to delivery—for multiple platforms that directly impact customer experience and business operations.
This position requires a strong mix of product strategy, technical understanding, data-driven decision-making, and cross-functional leadership.
Key Responsibilities
Product Strategy & Roadmap

• Define and manage product roadmaps across multiple digital platforms
• Translate business needs into clear product requirements and priorities
• Balance short-term deliverables with long-term scalability

Product Development & Delivery

• Own and manage product backlogs from intake through release
• Write detailed user stories and acceptance criteria
• Partner with engineering teams to review builds and ensure quality
• Lead UAT, defect resolution, and production releases

Cross-Functional Collaboration

• Work closely with engineering, operations, sales, and leadership teams
• Communicate product updates, timelines, and risks to stakeholders
• Align teams around priorities without escalation

Data & Performance

• Define and track KPIs for product success
• Use SQL and analytics tools to inform decisions
• Measure impact based on business outcomes (efficiency, revenue, adoption)

AI-Enabled Product Development

• Utilize AI tools (e.g., Claude, ChatGPT) to accelerate product workflows
• Review AI-generated outputs with engineering teams
• Support efficient, high-quality development processes

Products You Will Support

• Customer Portal (self-service platform for customers)
• CalMapp (laboratory management software)
• JMTest.com (eCommerce and lead generation website)
• Partner and acquisition onboarding systems

Required Qualifications

• 5+ years of product management experience (digital products or business systems)
• Experience managing customer-facing web applications
• Strong analytical and problem-solving skills
• Experience writing product requirements, user stories, and acceptance criteria
• Ability to collaborate with engineering teams and review technical outputs
• Experience managing multiple projects simultaneously
• Strong communication skills across technical and business stakeholders

Preferred Qualifications

• Experience with laboratory, calibration, or field service software
• Familiarity with MERN stack, .NET, or similar technologies
• Experience using AI tools (e.g., Claude, ChatGPT) in product development
• Knowledge of ISO 17025 or similar compliance standards
• Experience with system integrations, onboarding, or acquisitions
• SQL or data analysis experience

Technical Environment

• React.js (MERN stack)
• Node.js / Express, .NET
• SQL Server, MongoDB
• Microsoft Azure
• GitHub (CI/CD pipelines)
• Microsoft Entra ID
• AI-assisted development tools

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Professional development opportunities

Apply Today
If you’re a results-driven Product Manager who thrives in a fast-paced, data-driven environment, apply now to join JM Test Systems and help shape the future of our digital products.