Quality Assurance Engineer

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Centre sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach.

The Quality Assurance Engineer plays a critical role in ensuring high-quality execution across the full lifecycle of a high-volume manufacturing facility—from design and construction through qualification and full production. This position partners with cross-functional teams to develop and implement proactive quality processes that drive "right-first-time" outcomes, minimize rework, and prevent delays or revenue loss.

This role requires a results-driven professional with strong project management experience, a continuous improvement mindset, and the ability to lead through ambiguity while delivering measurable outcomes.

### Responsibilities:

• Partner with cross-functional teams across design, construction, qualification, and production phases to ensure quality objectives are met throughout the project lifecycle.
• Develop and enhance quality assurance processes focused on prevention and early detection of issues.
• Lead stakeholders through structured continuous improvement initiatives to drive fact-based decision-making and achieve right-first-time quality.
• Facilitate resolution of quality issues, identify improvement opportunities, and coordinate corrective actions across all project functions.
• Drive and implement measurable quality improvements to prevent defects during design, construction, and qualification phases.
• Collect, analyze, and report on quality-related data, including process metrics and KPIs, to identify trends and track improvement initiatives.
• Lead and support root cause analysis efforts using methodologies such as 5 Whys and Fishbone diagrams.
• Ensure alignment of quality standards and processes across all stakeholders and project teams.
• Any other duties or responsibilities that may be assigned to you in your role.

### Skills Required:

• Minimum of 5+ years of experience in quality assurance and project management, with demonstrated success in implementing process improvements and driving change
• Strong project management and change management capabilities
• Excellent communication and interpersonal skills, including active listening
• Strong problem-solving and critical thinking abilities
• Ability to collaborate effectively across diverse teams and functions
• Highly motivated with a positive, results-oriented attitude

### Education / Licenses / Certifications

• Bachelor's Degree in Engineering (required)
• Lean methodologies (5S, Value Stream Mapping, Continuous Improvement, Lean Six Sigma)
• Project Management Professional (PMP) certification preferred
• Proof of education, licenses, and certifications will be required where applicable

### Benefits:

• Medical, Dental and Vision Insurance
• Life, Short-Term, Long-Term Disability Insurance
• Training and Education Assistance
• 401k Retirement Plan
• Extra Annual Leave with Years of Service
• Maternity/Paternity Leave
• Recognition Rewards

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*LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.*