UX/UI Designer

Chicago, Illinois, United StatesOnsiteContractPosted 2 months agoVisa sponsorship available

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Role summary

We are seeking a UX/UI Designer with a Bachelor's or Master's degree and 8 years of overall experience. The role requires at least 3 years of UX Design experience and 3 years of E-commerce experience. Candidates should have 3 years of experience with design tools like Figma (minimum 1 year), Sketch, and other UX/UI software. The designer will support customer experience evolution, develop CX portfolios and roadmaps, and drive strategy across cross-functional teams. Responsibilities include problem identification, solution development, and creating artifacts like personas and journey maps. The position emphasizes autonomous work with product and engineering teams, effective communication, and strong problem-solving skills.

Education:

• Bachelor's or Master's Degree with 8 years of overall experience required

Qualifications:

• At least 3+ years of UX Design experience is required

• At least 3+ years of Ecommerce experience is required

• Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments

• 3 years of experience with design tools such as Figma (required 1+ years), Sketch, and other UX/UI software

• Comfortable working autonomously with product and engineering teams

Effective communication

• Strong passion and hands-on technical experience

• At least 3+ years of experience designing complex systems or applications is desired

Job Duties:

• Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture

• Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience

• Participate in the delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making

• The position is challenged to identify problems quickly and correctly, some which may not be obvious.

• The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.

• Communications for needed investments, architectural changes, or business needs is critical to ensure solutions can be created to deliver the best experience possible.

• Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.

• Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions

• Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience

• Stay current with innovative improvements/processes available in the larger world of experience design.

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