Test Engineer
Role summary
Tickets.com is seeking a Test Engineer to join their Ballpark & Ticketing Experience group. This role is a core member of an Agile team, responsible for leading test efforts and ensuring high-quality product delivery. Key responsibilities include authoring test plans, testing functionality across platforms (iOS, Android, web), testing service layers with tools like Postman, and contributing to test automation suites. The ideal candidate has 4+ years of software testing experience, proficiency with Playwright and JavaScript, and a strong understanding of testing processes and automation. This is a hybrid role with a salary range of $100,000 - $125,000 plus bonus.
The Test Engineer is responsible for leading the test effort for one of the Product Development teams within our Ballpark & Ticketing Experience group. This role will serve as a core member of an Agile team, collaborating with world-class Application Developers, Product Managers, Designers, and Project Managers to deliver the highest quality products in a timely and efficient manner.
Responsibilities
- Proactively evangelizing quality in all phases of the software development process
- Authoring and communicating clear test plans, results, and coverage to your team and organization
- Testing product functionality from a user interaction perspective on multiple client platforms (i.e. iOS, Android, web), ensuring a delightful fan experience
- Testing service layer using tools like Postman, Paw, and REST-assured
- Utilizing debugging proxies, application performance monitoring, and machine-generated data to identify the root cause of issues
- Contributing to the project’s test automation suites and identifying high-value opportunities to apply automation and testing tools
- Assuming co-ownership of automation and testing tools backlog
- Serving as a subject matter expert and coach for testing approaches
- Demonstrating product/platform expertise to uncover design and implementation risks early in the planning and design phases
Qualifications & Skills
- 4+ years of software testing experience and the ability to demonstrate testing and technical prowess
- Self-motivated, communicative, curious, proactive nature
- Understanding of industry-standard test processes, load testing, and test automation pyramids
- Excellent communication, problem-solving, and troubleshooting skills
- Eagerness to learn new things and overcome challenges
- Experience with Playwright and JavaScript
*Nice to have, but not required*
- Experience introspecting application performance using tools such as JMX and APM (e.g. DataDog) alongside comprehending code paths based on application logging, metrics, and other signals
- Experience with SRE and SRE concepts such as error budgets, SLI/SLO, etc
- Experience in an agile environment using processes such as Scrum, Kanban, etc
- Experience with source code management (git, etc)
- Experience with continuous integration (Jenkins, etc)
- Experience with UI test frameworks (XCUITest, Espresso, Selenium, etc)
- Experience with test tracking tools (TestRail, etc)
- Understanding of persistence layer and ability to plan and load test data
Salary Range: $100,000 - $125,000 (Base Salary) + Bonus
As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB
considers relevant to the hiring decision. In addition to your salary, TDC believes in providing a competitive compensation and benefits package for its employees.
Top TDC Perks & Benefits
- Medical, Dental, and Vision Coverage
- Disability Benefits (short term and long term)
- Company Contributed 401K Plan
- Paid Time Off and Holidays
- Paid Parental Leave
- Access to Free Tickets to Baseball Games & MLB.TV
- Discounts at MLB Store | MLBShop.com
- Employee Assistance Programs (EAP)
- Onsite/Online Training & Development Programs
- Tuition Reimbursement
- Life and Accidental Death Insurance
- Pet Insurance
Tickets.com is an Equal Opportunity Employer. Please click here to view our CCPA.
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
California Residents: Please see our California Recruitment Privacy Policy for more details.
Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!
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