UI/UX Designer

Education:

•            Bachelor's or Master's Degree with 8 years of overall experience required

Qualifications:

•            At least 3+ years of UX Design experience is required

•            At least 3+ years of Ecommerce experience is required

•            Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments

•            3 years of experience with design tools such as Figma (required 1+ years), Sketch, and other UX/UI software

•            Comfortable working autonomously with product and engineering teams

•            Effective communication

•            Strong passion and hands-on technical experience

•            At least 3+ years of experience designing complex systems or applications is desired

Job Duties:

•            Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture

•            Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience

•            Participate in the delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making

•            The position is challenged to identify problems quickly and correctly, some which may not be obvious.

•            The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.

•            Communications for needed investments, architectural changes, or business needs is critical to ensure solutions can be created to deliver the best experience possible.

•            Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.

•            Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions

•            Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience

•            Stay current with innovative improvements/processes available in the larger world of experience design.