Warehouse Operations Manager

4449 Salish Sea Way, Delta, Bc V4m 0b2Full TimeManager / HeadCA$75,000–CA$100,000 /yrPosted 1 month ago

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Role summary

Pantos Logistics Canada Inc. is seeking a Warehouse Operations Manager to oversee daily, weekly, and monthly warehouse operations, ensuring productivity, accuracy, and service levels are met. The role involves leading and mentoring a team, ensuring safety and regulatory compliance, managing inventory, and serving as the main point of contact for customer service and reporting. The manager will also control operational costs, drive improvement projects, and manage warehouse relocations or expansions. Requires a minimum of 10 years in warehouse/logistics operations, with 3 years in management, strong knowledge of warehouse functions, WMS/ERP systems, and equipment operation. Proficiency in Korean and English is essential.

Pantos Logistics Canada Inc. (FNS Canada) provides comprehensive global logistics solutions to over 1,000 clients across various industries. We specialize in a wide range of logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects.

With expertise across the entire supply chain, we provide customized logistics solutions covering customs clearance, production support, storage, and inbound/outbound transportation through multiple modes, including ocean, air, truck, and express services.

As part of a global logistics network, Pantos Logistics Canada is committed to delivering reliable, efficient, and innovative solutions that help our customers succeed in an increasingly connected world. We value collaboration, continuous improvement, and the growth of our employees as we work together to build a stronger future in logistics.

Job Duties

Manage daily, weekly, and monthly warehouse operations, monitoring KPIs such as productivity, accuracy, lead time, and service levels.

Lead and mentor a team of supervisors, operators, and administrative staff, ensuring optimal workforce planning, scheduling, and performance.

Ensure strict adherence to safety policies and regulatory compliance, leading incident investigations and preventive actions.

Oversee inventory control, including discrepancy resolution, damage management, and storage optimization.

Serve as the primary point of contact for customer service, KPI reporting, claims handling, and SLA management.

Control operational costs, including labor, equipment, consumables, and vendor expenses, while identifying productivity improvements.

Drive projects such as warehouse relocations, layout redesigns, new customer onboarding, and operational expansions, ensuring timely and efficient execution.

Job Requirements

Minimum 10 years of experience in warehouse or logistics operations, with at least 3 years in a supervisory or managerial role

Strong knowledge of warehouse operations (receiving, picking, packing, shipping, inventory control)

Hands-on experience with WMS/ERP systems and Microsoft Office

Understanding of warehouse equipment operations (forklifts, pallet jacks, clamp trucks)

Proven leadership and team management skills

Strong analytical, problem-solving, and decision-making abilities

Customer-service oriented, with ability to manage multiple priorities

Flexible to work extended hours, weekends, or holidays as needed

Professional working proficiency in Korean and English

Salary Range

$75,000—$100,000 CAD

Thank you for your interest in joining Pantos Logistics Canada.

We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.

If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you.

Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.

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Warehouse Operations Manager

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