Aftermarket Program Manager
Role summary
J.R. Automation Technologies is seeking an Aftermarket Program Manager in Nashville, Tennessee. This role involves overseeing multiple interconnected automation projects, requiring a blend of technical expertise, strategic leadership, and service acumen. The Program Manager will collaborate with stakeholders to identify upgrade opportunities, manage project roadmaps, lead cross-functional teams, and ensure solutions align with business goals. Key responsibilities include lifecycle management, cross-functional collaboration, stakeholder communication, process improvement, technical oversight, team leadership, and risk management. The ideal candidate will have significant experience in program or project management within automation and process improvement, a strong technical background, and excellent leadership and analytical skills.
Location:
Nashville, Tennessee, United States of America
Job ID:
R0122024
Date Posted:
2026-03-31
Company Name:
J.R. AUTOMATION TECHNOLOGIES, LLC
Profession (Job Category):
Project/Program Management
Job Schedule:
Full time
Remote:
No
Job Description:
# Position Summary
Oversees multiple interconnected and installed automation projects, requiring a blend of technical expertise, strategic leadership, and service acumen to implement, support, and optimize automated systems across a customer portfolio. Key responsibilities include collaborating with stakeholders to identify automation upgrade opportunities, developing and managing project roadmaps, leading cross-functional teams, and ensuring solutions align with business goals and standards. Required qualifications typically include experience in project management, a strong technical background in automation, excellent communication and leadership skills, and a strategic mindset focused on process improvement and risk management.
# Key Responsibilities
- Strategic Planning: Manage a portfolio of automation projects aligned with strategic business goals and customer deployments
Job Title:
Aftermarket Program Manager
Reports to:
VP of Aftermarket
Classification:
Exempt
Responsibilities of the Position
- Lifecycle Management: Support customer needs including point of contact on all ongoing activities in the support realm, including T&M service, contract fulfillment, preventative maintenance deliverables and upgrade prioritization.
- Cross-Functional Collaboration: Work with various departments (IT, engineering, operations, etc.) to understand requirements, ensure alignment, and gather feedback.
- Stakeholder Management: Communicate project status, risks, and outcomes to stakeholders and senior leadership.
- Process Improvement: Analyze existing processes to identify areas for automation and OEE improvement and drive continuous improvement initiatives.
- Technical Oversight: Provide technical direction, develop best practices and standards, and ensure the reliability and scalability of implemented solutions.
- Team Leadership: Lead and mentor project managers and teams, providing guidance, resolving conflicts, and fostering a collaborative culture.
- Risk and Compliance: Manage risks across multiple projects and ensure solutions comply with industry standards and business requirements.
Note: This list of responsibilities is by no means inclusive; however, it is intended to be a guideline for activities.
Requirements of Position
- Experience: Significant experience in program or project management, specifically in automation and process improvement initiatives. Service, support, or aftermarket experience a plus
- Technical Skills:
o Strong technical background in automation systems and tools (e.g., RPA, scripts, etc.).
o Experience with project management methodologies (e.g., Agile, Waterfall).
o Proficiency in data analysis tools (e.g., SQL, Excel).
- Leadership and Soft Skills:
- Exceptional leadership, communication (written and verbal), and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Strategic thinking and the ability to manage competing priorities.
- Experience with change management and stakeholder engagement.
- Certifications: Project management certifications (like PMP) or specific automation/technical certifications can be a plus.
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*Equal Opportunity Employer* *(EOE)-Females/Minorities/Protected* *Veterans/Individuals with Disabilities*
If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.
